Safety Metrics

Table of Contents

Introduction Current trends in Safety Performance Measurement
Managing Safety Performance
Summary
Chapter Questions

2. Defining the Leadership Structure
Leadership
Accountability
Collaborative Process
Organization Mission Statement
Resources and Documentation
Summary
Chapter Questions

3. Safety Goals, Performance Objectives, and Benchmarking
Establishing Effective Goals
Establishing Effective Safety Performance Objectives
Safety Performance Objectives
Management by Objectives
The Balanced Scorecard Approach
Examples of Goals and Objective
Benchmarking
Defining Safety Benchmarks
Benchmarking Pitfalls
Summary
Chapter Questions

4. Defining Key Performance Indicators and Safety Metrics
Defining Organizational Processes
Measurement
Safety Key Performance Indicators (KPIs)
Tying KPIs to Goals and Objectives
Using Root Cause Analysis to Identify KPIs
Benefits and Shortcomings of KPIs
Safety Metrics
Linking Safety Metrics to Performance Indicators
Summary
Chapter Questions


5. The Focus on Leading Indicators
Leading Indicators and Safety Performance
Relationships between Leading Indicators and Safety Performance
Developing Leading Indicators
Summary
Chapter Questions

6. Employee Accident and Injury Performance Measures
Employee Accident and Injury Leading Indicator Performance Indicators
Employee Accident and Injury Leading Indicator Performance Metrics
Employee Accident and Injury Trailing Performance Indicators
Employee Accident and Injury Trailing Performance Metrics
OSHA-Based Incidence Rates
Bureau of Labor Statisticsâ Occupational Safety and Health Statistics
Workersâ Compensation Trailing Indicator Metrics
Workersâ Compensation Disability Loss Metrics
Summary
Chapter Questions

7. Liability Safety Metrics
Common Forms of Liability
Leading Liability Indicators
Leading Liability Indicator Metrics
Lagging Liability Indicators
Lagging Liability Indicator Metrics
Summary
Chapter Questions

8. Property and Income Loss Metrics
Covered Perils
Leading Property Loss and Crime Loss Performance Indicators
Leading Property Loss and Crime Loss Performance Indicator Metrics
Lagging Property Loss and Crime Loss Performance Indicators
Lagging Property and Crime KPIs Metrics
Summary
Chapter Questions

9. Behavior-Based Safety Metrics
Behavior-Based Safety Process
Individual Behavior and BBS
Objectives of Measuring Safety Performance
Critical Behaviors
Seven Factors Critical to BBS Success
Behavior-based Safety Performance Objectives
Behavior-based Safety Process Metrics
Summary
Chapter Questions

10. Safety Training Performance Metrics
Formative Evaluation
Summative Evaluation
Quantitative and Qualitative Evaluation
Objectives-oriented Evaluation
Evaluating Web-based Training
Improving Training Effectiveness
Summary
Chapter Questions

11. Fleet Safety Metrics
Leading Causes of Motor Vehicle Accidents
Vehicle Telematics Performance Indicators
Fleet Safety Performance Leading Indicators
Fleet Safety Performance Lagging Indicator Metrics
Fleet Accident Lagging Indicator Metrics
Summary
Chapter Questions

12. Data Collection and Auditing Safety Performance
Data Collection
Task Analyses
Auditing
Constructing Audits
Liking Audits to Performance Measures
The Audit Process
Benefits of Audits
Assessing Safety Culture
Systems Safety Techniques
Summary
Chapter Questions

13. Statistical Methods in Safety Metrics
Data Formats
Recoding Data
Strength of the Data Formats
Descriptive Statistics
Measures of Central Tendency
Measures of Variability
The Normal Distribution
Probability
Practical Applications for Descriptive Statistics and Probabilities
Summary
Chapter Questions

14. Charting Safety Performance Measures
Run Charts
Control Charts
Attribute Control Charts
Variable Control Charts
Pareto Charts
Cause and Effect Analysis
Six Sigma's Capability Index
Summary
Chapter Questions

15. Trending and Forecasting
Correlations
Regression
Summary
Chapter Questions

16. Effective Data Presentation
Scatterplots
Histograms
Line Charts
Tables
Bar Charts
Pie Charts
Summary
Chapter Questions

17. Implementing the Safety Performance Program
Select a Management Framework
Utilize the Continuous Improvement Process
Planning Phase
Doing Phase
Check Phase
Act Phase
Summary
Chapter Questions

Appendix A: Solutions to Chapter Questions
Appendix B: National and Consensus Standards
Glossary
References
About the Author