Risky Work Environments

'Amidst general theorizing regarding 'risk' as a condition of contemporary society, we are in urgent need of the kind of specific, historically and ethnographically based analyses offered to us in Risky Work Environments. The contributors to this collection bring the sensibilities and insights afforded by a range of current scholarship to a rich body of practical experience, both lived and observed. Rejecting the tired search for "human error", the authors ask instead: What are the dilemmas and contradictions built in to specific, complex sociotechnical systems, and how is it that persons living (with)in those systems come to know and help to mitigate their fallibility? The answers to those questions direct us to new understandings of safety, possible only through deepening and expanding practices of humility and care.' Lucy Suchman, Lancaster University, UK 'A well-managed collection of relevant and knowledgeable voices on a crucial topic in safety today: the human contribution to safety and resilience. This book takes the complexity and humanity of safety seriously, refusing to dumb it down to counting errors, and throws up examples from a whole range of domains to get through to the practitioner who actually needs to do this in real life. A book well worth your time.' Sidney Dekker, Lund University School of Aviation, Sweden 'In 1990, James Reason published his well-known book Human Error. In 2000, the US Institute of Medicine issued its report entitled To err is human?. This book proposes a different approach, focusing on the ways in which humans actively contribute to safety and system performance. A shift in perspective that was indeed needed.' Pierre Falzon, Cnam, Paris, past President of the International Ergonomics Association 'This book takes perfectly into account the multiplicity of ways by which risk analysis, diagnosis and prevention can be approached. The variety of authors' nationalities and specialities makes an original, enriching a