Quality Management Essentials

By: David Hoyle

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Paperback | 11 December 2006 | Edition Number 1

At a Glance

Paperback
224 Pages

Dimensions(cm)
23.39 x 15.6 x 1.19

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From the best-selling quality management author, David Hoyle, "Quality Management Essentials" is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.
Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
* Get to grips with Quality Management quickly and understand how to apply the principles to achieve success in the most simple to complex situations
* Learn from supporting case studies how to present a case for improving quality
* Full of checklists, hints and tips for those charged with the task of managing quality achievement in their organization

Industry Reviews

"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."

Paul Harding Managing Director SAQI, e-Quality Edge South Africa

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