| Preface | p. v |
| Methods | |
| Teaching Information Science Students for the Use of Different Methodologies | p. 1 |
| A Glance at the Characteristics of Mixed Methods and Importance of its Applications in LIS Researches | p. 6 |
| Bibliometric Analyses on Repository Contents for the Evaluation of Research at Wageningen UR | p. 19 |
| Management and Marketing | |
| The Next Managerial Leadership: Continuation of a Research Agenda | p. 27 |
| Leadership and Service Provision in Public Libraries | p. 37 |
| Libraries and Potential Users: Methodological Approach, the Case of Greek Libraries | p. 47 |
| The Quality of Information as Basis of the Library Management Quality | p. 54 |
| The Change of Libraries | |
| Change Management in the University Library | p. 58 |
| A Small Library with Big Goals-The Library for German Language and Literature, University of Tartu | p. 65 |
| Sharing Knowledge on Workplace: What Factors Motivate Librarians to Share Their Knowledge? | p. 75 |
| A New Perspective on E-Resource Management | p. 75 |
| Digital Resources and New Library Models | |
| Digitizing Library Resources for New Modes of Information Use in Uganda | p. 81 |
| Paper History and Expertise Provided by the eContentPlus Project Bernstein | p. 95 |
| The Cactus Project | p. 100 |
| The Impact of Open Access on Library Journal Subscriptions | p. 108 |
| Libraries in the Semantic Web Era | p. 115 |
| Focus to Users and User Groups | |
| Users Requirements for Personalised Virtual Digital Libraries | p. 123 |
| Qualitative Approach and Grounded Theory for Assessing User Evaluation of Library Services: City Library Network of Perugia-A Case Study | p. 132 |
| Tartu University Library as a Medium between Different Patrons | p. 141 |
| Information Behaviour of University Students | p. 148 |
| Public Libraries in the Information Ecology System of the Local Community (Focus Group Interviews with the Information Ecology Mapping-Approbation of the Method and the First Results) | p. 157 |
| User Profiles: From a Qualitative Case Study Approach to Providing a Better Service | p. 163 |
| Users' Image Seeking Behaviour in Multilingual Environments: Experience in Combining Qualitative and Quantitative Data | p. 172 |
| Communicating with Difficult Customers | p. 181 |
| Information Literacy | |
| Measuring Information Literacy Policies | p. 185 |
| New Technologies, Citizen Empowerment, and Civic Life | p. 191 |
| Challenges in Teaching Information Literacy in Online Courses | p. 198 |
| Quality | |
| Quality Management in Academic Library: A Case Study of the Science and Technology Area in Spain | p. 205 |
| Multi-Faceted Measuring of the Quality as a Tool for Quality Improvement in the Kuopio University Library, Finland | p. 213 |
| Quality Metrics in Academic Libraries: Striving for Excellence | p. 219 |
| Approaches to and Perceptions for Quality: Empirical Evidence for the Public Libraries in Greece | p. 232 |
| Library Investment Index-Why is it Important? | p. 243 |
| Using Qualitative and Quantitative Methods in Digital Library Education and Research | |
| Digital Library Education from the Information and Knowledge Management Perspective: Action Research Approach | p. 250 |
| The Role of Open Access in Fostering Knowledge Sharing and Collaboration in Ethiopia: A Case Study | p. 262 |
| Ghanaian Library and Information Science Professionals' Conceptions of Digital Libraries: A Phenomenographic Study | p. 274 |
| Using a Free Online Questionnaire to Determine the Skills, Competencies and Knowledge Required to Work in a Digital Library Environment in Australia | p. 292 |
| Intellectual Capital and Public University Libraries: A Knowledge Sharing Perspective | p. 300 |
| The Use of Online Synchronous Interviews as a Data Collection Technique | p. 312 |
| Evaluation | |
| Assessment of Library Instruction using Performance Based Software | p. 318 |
| Self-Efficacy: An Alternative Approach to the Evaluation of Information Literacy | p. 323 |
| Knowing the Needs. A System for Evaluating the University Library | p. 329 |
| Portuguese School Libraries. The Design and Implementation of a Self Evaluation Model | p. 335 |
| Impact Assessment | |
| IFLA, Sustainability and Impact Assessment | p. 345 |
| What is Impact Assessment and Why is it Important? | p. 349 |
| Real Life Impact of Public Access Computers' Centres in Global Libraries Romania | p. 356 |
| Information and Communication Technology Services | |
| Exploring the Level of Information and Communication Technology Services and Use in Secondary School Library Media Centres in Kuwait: An Interpretive Case Study Research | p. 363 |
| Infopragmatics: An Efficient Method for Information Retrieval | p. 374 |
| Potential Uses of Web 2.0 Tools for Library Client Communication and Relationship Development | p. 381 |
| Service Quality of Web Information Systems | p. 390 |
| Internet Access and Use in Brazil: Concepts, Measures, and Public Libraries as Social Facilitators | p. 398 |
| Support to Research | |
| The Creation and Development of a Multi-Disciplinary Research Center in on Academic Library | p. 407 |
| What 37000 Citations Can Tell | p. 414 |
| Knowledge Creation and Flow in Agriculture: The Experience and Role of the Japanese Extension Advisors | p. 423 |
| Supporting Knowledge Discovery in a Research Organisation | p. 431 |
| Tools to Develop Effective Research Support in an Academic Library: A Case Study | p. 439 |
| Access and Use of Information by Primary Health Care Providers in Rural Uganda: A Qualitative Approach | p. 445 |
| The Impact of the Electronic Resources in Portuguese Academic Libraries: Results of a Qualitative Survey | p. 455 |
| Awareness and Use of Electronic Information Resources by Education Graduate Students: Preliminary Results from the Aristotle University of Thessaloniki | p. 464 |
| The Cultural Events Service at the BPI (Public Information Library) or Other Tools for the Acquisition of Knowledge | p. 472 |
| Cataloguing and Manuscripts | |
| The Open Catalogue of Manuscripts and Other Information Systems for a New Role of Libraries in Education | p. 481 |
| A Novel Comparative Study of the Dating of Bulgarian Parchment Manuscripts | p. 489 |
| Bringing FRBR Model into Current Cataloguing Process via Liberty3, a Library Oriented Software | p. 495 |
| Author Index | p. 502 |
| Table of Contents provided by Ingram. All Rights Reserved. |
