Preface xv
1 Project Management Methodologies 1
Lakes Automotive 3
Ferris HealthCare, Inc. 5
Clark Faucet Company 7
Creating a Methodology 11
Honicker Corporation 15
Acquisition Problem 19
Zane Corporation 29
2 Implementation of Project Management 33
Kombs Engineering 35
Williams Machine Tool Company 37
The Reluctant Workers 39
Macon, Inc. 41
Cordova Research Group 43
Cortez Plastics 45
The Enterprise Resource Planning Project 47
The Prioritization of Projects 55
Selling Executives on Project Management 57
The New CIO 61
The Invisible Sponsor 65
The Trade- off Decision (A) 69
The Trade- off Decision (B) 73
The Project Audit 75
Brenda’s Dilemma 79
The Information Overflow Dilemma 81
Impact of the Assumptions 83
3 Project Management Cultures 85
Como Tool and Die (A) 87
Como Tool and Die (B) 91
Apache Metals, Inc. 95
Haller Specialty Manufacturing 97
Coronado Communications 99
Radiance International 103
The Executive Director 107
Redstone Inc. 113
The Lack of Information 117
Cultivating Servant Leaders at Acme Industries 119
4 Project Management Organizational Structures 121
Quasar Communications, Inc. 123
Fargo Foods 129
Government Project Management 133
Falls Engineering 135
White Manufacturing 141
Martig Construction Company 143
Dixon Aerospace 145
Managing Project Resources in Government Agencies 147
5 Negotiating for Resources 151
Ducor Chemical 153
American Electronics International 157
The Carlson Project 161
Communication Failures 163
6 Project Estimating 167
Capital Industries 169
Small- Project Cost Estimating at Percy Company 173
Cory Electric 175
Camden Construction Corporation 179
The Estimating Problem 183
The Singapore Software Group (A) 185
The Singapore Software Group (B) 191
The Singapore Software Group (C) 193
The Singapore Software Group (D) 195
To Bid or Not to Bid 197
7 Project Planning 201
Greyson Corporation 203
Teloxy Engineering (A) 209
Teloxy Engineering (B) 211
Payton Corporation 213
Kemko Manufacturing 215
Chance of a Lifetime 219
The Phoenix Project 223
8 Project Scheduling 225
Crosby Manufacturing Corporation 227
The Scheduling Dilemma 231
9 Project Execution 235
The Blue Spider Project 237
Corwin Corporation 253
Quantum Telecom 265
The Trophy Project 267
Margo Company 271
Project Overrun 273
The Automated Evaluation Project 275
The Rise, Fall, and Resurrection of Iridium: A Project Management Perspective 279
Health Care Partners, Inc. 311
McRoy Aerospace 317
The Poor Worker 321
The Prima Donna 323
The Team Meeting 325
The Management Control Freak 327
The Skills Inventory Project 331
The Brainstorming Meeting 333
Skills Needed for Managing a Complex Government Project 335
10 Controlling Projects 339
The Two- Boss Problem 341
The Bathtub Period 343
Irresponsible Sponsors 345
The Need for Project Management Metrics (A) 347
The Need for Project Management Metrics (B) 353
The Need for Project Management Metrics (C) 359
The Need for Project Management Metrics (D) 363
The Need for Project Management Metrics (E) 367
The Need for Project Management Metrics (F) 371
The Need for Project Management Metrics (G) 377
The Need for Project Management Metrics (H) 381
11 Project Risk Management 385
The Space Shuttle Challenger Disaster 387
Packer Telecom 435
Luxor Technologies 437
Altex Corporation 441
Acme Corporation 445
The Risk Management Department 449
Sandora Company 453
12 Conflict Management 457
Facilities Scheduling at Mayer Manufacturing 459
Scheduling the Safety Lab 463
Telestar International 465
The Problem with Priorities 467
Conflict Resolution at Smart Mart 469
13 Morality and Ethics 473
The Project Management Lawsuit 475
Managing Crisis Projects 477
Is It Fraud? 493
The Management Reserve 497
Jill’s Dilemma 501
Nora’s Dilemma 503
14 Managing Scope Changes 507
The Berlin Brandenburg Airport 509
Sierra Telecom 521
Change Management 525
15 Wage and Salary Administration 527
Photolite Corporation (A) 529
Photolite Corporation (B) 533
Photolite Corporation (C) 537
Photolite Corporation (D) 543
First Security Bank of Cleveland 549
Jackson Industries 553
16 Time Management 557
Time Management Exercise 559
17 Managing Innovation Projects 579
The Government Think Tank 581
LXT International 585
Lego: Brand Management 589
Lockheed’s Skunk Works 607
Acquisition Frenzy and Dynamic Growth at ComeNet 617
Bridging the Skills Gap in Global Innovations Incorporated (GII) 619
18 Assessing Project Management Maturity 621
Simone Engineering Company 623
NorthStar Software Company 625
19 Industry Specific: Construction 627
Robert L. Frank Construction Company 629
The Lyle Construction Project 639
20 Industry Specific: Disney Theme Parks 649
Disney (A): Imagineering Project Management 651
Disney (B): Imagineering Project Management in Action: The Haunted Mansion 663
Disney (C): Disney Theme Parks and Enterprise Environmental Factors 681
Disney (D): The Globalization of Disneyland 701
Disney (E): Ocean Park Hong Kong: Competing against Disney 717
21 Industry Specific: the Olympic Games 723
Olympics (A): Would You Want to Manage Projects for the City Hosting the Olympic Games? 725
Olympics (B): The Olympics, Project Management, and PMI’s Code of Ethics and Professional Conduct 755
Olympics (C): Would you Want to Manage Projects for the Feeding of Athletes in the Olympic Village? 761
Olympics (D): Managing Health Risks for Some Olympic Venues 771
22 Industry Specific: the Commercial Aircraft Industry 777
Boeing 787 Dreamliner Battery Issues 779
Airbus A380 789
23 Industry Specific: Agile/scrum/hybrid Project Management 809
Agile (A): Understanding Implementation Risks 811
Agile (B): Project Management Mind- set 819
Agile (C): Managing and Reporting Project Agility 821
Working in a Hybrid Environment 827
A New Project Management Methodology 829
The Agile Transformation 831
ClinWare Hybrid Project Management 833
XYZ Tech Solutions – Transitioning to Hybrid Work 837
Signals Inc. 839
24 Artificial Intelligence 843
Kane Corporation (A) 845
Kane Corporation (B) 849
FinTech Innovations Digital Banking Transformation with Performance Metrics 853
EchoTech Renewable Energy Project with Vendor Assessment 857
GreenGro – Cultivating Growth with Responsible AI 859
Name Index 861
Subject Index 865
