Communication Skills in Nursing Practice

Section 1: Theories of Communication Chapter 1: Introduction to communication skills - Lucy Webb Chapter 2: The nurse-patient relationship - Eula Miller and Gayatri Nambiar-Greenwood Chapter 3: How to relate to others effectively - Lucy Webb Chapter 4: Active listening and attending: communication skills and the environment - Eula Miller and Lucy Webb Chapter 5: Groups and work - Lucy Webb Chapter 6: Effective person-centred and intercultural communication - Gayatri Nambiar-Greenwood & Sarah Rutherford Section 2: Applying Communication Skills in Nursing Chapter 7: Theory to practice: communicating therapeutically - Eula Miller and Lucy Webb Chapter 8: Facing challenges in healthcare communication - Lucy Webb and Clementinah Rooke Chapter 9: Health promotion and communication techniques - Maxine Holt and Lucy Webb Chapter 10: Professional communication skills for student survival: self-management writing and presenting - Lucy Webb Section 3: Advancing Application of Communication Skills Chapter 11: Communicating in immediate and short-term care situations - Anne-Marie Borneuf and Jacqui Gladwin Chapter 12: Communicating with people with chronic and long-term health needs - Gary Witham Chapter 13: Communicating with children, young people and their families - Caroline Ridley Chapter 14: Communication and the cognitively impaired patient - Duncan Mitchell and Garry Diack Chapter 15: Engagement, motivation and changing behaviour - Maxine Holt and Clementinah Rooke Chapter 16: Communication for personal and professional development: pre-registration and post-registration - Lucy Webb