Organizational Culture in Action

Preface Acknowledgments Part I. CULTURAL ANALYSIS PLANNING 1. Introduction: Setting the Stage Rehearsal 1.1 Applying the Drama Metaphor Rehearsal 1.2 Determining Your Purposes for a Cultural Analysis Rehearsal 1.3 Identifying an Organization Rehearsal 1.4 Method Acting and Getting Real 2. The Significance of the Stage Rehearsal 2.1 Creativity and Constraint Rehearsal 2.2 The Value of a Cultural Analysis Rehearsal 2.3 The Value of a Culture Analysis Part II. CULTURAL ANALYSIS BASICS 3. Step One--Understanding the Concept of Culture: Constructing the Set Rehearsal 3.1 How Do You Define Culture? Rehearsal 3.2 Playing With Metaphors Rehearsal 3.3 Writing a Cultural Analysis Proposal 4. Step Two--Identifying Cultural Elements: Understanding Roles Rehearsal 4.1 Exploring Websites Rehearsal 4.2 Getting More From Our Stories Rehearsal 4.3 A Game of Metaphors Part III. CULTURAL DATA COLLECTION AND INTERPRETATION 5. Method Acting: Textual Analysis Rehearsal 5.1 Selecting Texts for Analysis Rehearsal 5.2 Content Analysis Rehearsal 5.3 Critical Linguistic Analysis 6. Method Acting: Observation Rehearsal 6.2 A Potpourri of Things to Observe in Cultural Analysis Rehearsal 6.3 Alien Culture Observation Rehearsal 6.4 Note-Taking Guidelines 7. Method Acting: Interviews and Surveys Rehearsal 7.1 Sample Interview Questions for "Reading" a Culture Rehearsal 7.2 Alien Culture Interviews/Surveys 8. Step Four--Synthesizing and Interpreting Cultural Data: Getting Inside the Character Rehearsal 8.1 Finding a Theme Rehearsal 8.2 A Practice Stage Rehearsal 8.3 Reliability/Validity Check Rehearsal 8.4 Cultural Analysis Write-Up Guides Part IV. CULTURAL ANALYSIS APPLICATION 9. Casting Against Type: Diversity Rehearsal 9.2 Are You a Privileged Member of Your Organizational Culture? Rehearsal 9.2 Diversity Survey 10. Improvisation: Managing Change Rehearsal 10.1 Forces Driving Change Rehearsal 10.2 Adapting Change Messages to the Culture Rehearsal 10.3 A Change Plan Rehearsal 10.4 A Change Case 11. An Honest Portrayal: Ethics Rehearsal 11.1 Ethical Heroes Rehearsal 11.2 Applying the Economizing Value Tension Rehearsal 11.3 Applying the Power Distancing Value Tension Rehearsal 11.4 Applying the Ecologizing Value Tension Rehearsal 11.5 Other Value Tensions Rehearsal 11.6 Ethics and Communication Leadership 7. Method Acting: Interviews and Surveys Rehearsal 7.1 Sample Interview Questions for "Reading" a Culture Rehearsal 7.2 Alien Culture Interviews/Surveys 8. Step Four: Synthesizing and Interpreting Cultural Data: Getting Inside the Character Rehearsal 8.1 Finding a Theme Rehearsal 8.2 A Practice Stage Rehearsal 8.3 Reliability/Validity Check Rehearsal 8.4 Cultural Analysis Write-Up Guides Part IV. CULTURAL ANALYSIS APPLICATION 9. Casting Against Type: Diversity Rehearsal 9.2 Are You a Privileged Member of Your Organizational Culture? Rehearsal 9.3 Diversity Survey 10. Improvisation: Managing Change Rehearsal 10.1 Forces Driving Change Rehearsal 10.2 Adapting Change Messages to the Culture Rehearsal 10.3 A Change Plan Rehearsal 10.4 A Change Case 11. An Honest Portrayal: Ethics Rehearsal 11.1 Ethical Heroes Rehearsal 11.2 Applying the Economizing Value Tension Rehearsal 11.3 Applying the Power Distancing Value Tension Rehearsal 11.4 Applying the Ecologizing Value Tension Rehearsal 11.5 Other Value Tensions Rehearsal 11.6 Ethics and Communication Leadership 12. The Director's Chair: Symbolic Leadership Rehearsal 12.2 Assessing Yourself as a Leader Rehearsal 12.3 Case Study of Cultural Leadership 13. Reading Reviews: Organizational Effectiveness Rehearsal 13.1 How Do You Measure Effectiveness? Rehearsal 13.2 Finding the Drawbacks of the Best Fit Rehearsal 13.3 Gauging Effectiveness 14. Opening Night: Conclusion Rehearsal 14.1 Action Plan for Professional Communication Development Rehearsal 14.2 Organizational Development Action Plan Appendix: Example Student Analysis References Index About the Authors Rehearsal 6.1 Identifying Six Types of Rites/Rituals Rehearsal 9.1 Assess the Multiculturism of Your Organization Rehearsal 12.1 Identifying Leader Reframing Practices