Communication and Organizational Culture

Acknowledgments Section 1. Positioning Organizational Culture Introduction What Is an Organization? What Is Organizational Communication? What Is Culture? What Is Organizational Culture? Assumptions Integration of Artifacts, Values, and Assumptions Organizational Culture and You Feature: Does Organizational Culture Really Matter? Summary Section 2. Unpacking Organizational Culture Core Characteristics of Organizational Culture Communicating Culture The Structure of Organizational Culture A Divided View of Organizational Culture Cultural Consensus and Division What Organizational Culture Is Not Feature: Organization Culture or Organizational Climate Myths About Organizational Culture Summary Section 3. Lenses for Understanding Organizational Culture The Development of the Organizational Culture Construct The Lens of Symbolic Performance The Lens of Narrative Reproduction The Lens of Textual Reproduction The Lens of Management Feature: The Two Sides of Managerial Views The Lens of Power and Politics The Lens of Technology The Lens of Globalization Summary Section 4. Developing, Managing, and Changing Organizational Culture Culture Formation Cultural Maintenance Cultural Change in Organizations Feature: Two Levels for Addressing Cultural Change Creating a Vision of the Organization and Its Culture Socializing New Employees to the Culture Leadership and Organizational Culture Personal, Professional, and Organizational Ethics Can Organizational Culture Be Managed? Summary The Culture Toolkit: Methods for Exploring Organizational Culture Steps in Conducting a Cultural Analysis Cultural Tools Putting It All Together Summary Appendix References Index About the Author