Intercultural Communication - International Student Edition

Chapter 1: The Necessity of Intercultural Communication The Need for Intercultural Communication Human Communication The Nature of Culture The Study of Intercultural Communication Fundamental Assumptions About Intercultural Communication The Ethics of Intercultural Communication The Goal: Intercultural Communication Competence Chapter Summary Discussion Questions Developing Intercultural Communication Competence Key Terms Chapter 2: The Cultural Context Individualism-Collectivism The Pancultural Self High- and Low-Context Communication Value Orientations Power Distance Uncertainty Avoidance Long Term-Short Term Orientation Chapter Summary Discussion Questions Ethical Considerations Within the Cultural Context Developing Intercultural Communication Competence Key Terms Chapter 3: The Microcultural Context Microcultural Group Status Muted Microcultural Groups Microcultures in the United States Chapter Summary Discussion Questions Ethical Issues and Microcultures Developing Intercultural Communication Competence Key Terms Chapter 4: The Environmental Context Environments and Information Load Culture and the Natural Environment The Built Environment Cross-Cultural Comparisons of Housing Privacy Monochronic Versus Polychronic Time Orientation Chapter Summary Discussion Questions Ethics and the Environmental Context Developing Intercultural Communication Competence Key Terms Chapter 5: The Perceptual Context Culture and Cognition Stereotyping Ethnocentrism Chapter Summary Discussion Questions Ethics and the Perceptual Context Developing Intercultural Competence Key Terms Chapter 6: The Sociorelational Context Dimensions of Group Variability Role Relationships Sex and Gender Roles Across Cultures Chapter Summary Discussion Questions Ethics and the Sociorelational Context Developing Intercultural Communication Competence Key Terms Chapter 7: The Verbal Code The Relationship Between Language and Culture The Structure of Human Language Elaborated and Restricted Codes Cross-Cultural Communication Styles Gendered Language Style Across Cultures Language and Ethnic Identity Chapter Summary Discussion Questions Ethics and the Verbal Code Developing Intercultural Communication Competence Key Terms Chapter 8: The Nonverbal Code Definitions of Nonverbal Communication The Relationship Between Verbal and Nonverbal Codes Channels of Nonverbal Communication Nonverbal Communication and Dimensions of Cultural Variability Nonverbal Expectancy Violations Theory Chapter Summary Discussion Questions Ethics and the Nonverbal Code Developing Intercultural Communication Competence Key Terms Chapter 9: Developing Intercultural Relationships Communication and Uncertainty Anxiety/Uncertainty Management Theory of Effective Communication Uncertainty Reduction and Intercultural Communication Apprehension Empathy and Similarity in Relationship Development Perceptions of Relational Intimacy Across Cultures Intercultural Relational Maintenance Mate Selection and Desirability Across Cultures Chapter Summary Discussion Questions Ethics and Intercultural Relationships Developing Intercultural Communication Competence Key Terms Chapter 10: Intercultural Conflict Definition of Intercultural Conflict Intercultural Dialogue, Conflict Resolution, and a Culture of Peace The Concept of Face, Facework, and Communication Conflict Styles The Intercultural Conflict Style Inventory Individualistic and Collectivistic Approaches to Conflict Conflict Resolution in High- Versus Low-Context Cultures Resolving Cross-Cultural Conflict: A Contingency Model Chapter Summary Discussion Questions Ethics and Intercultural Conflict Developing Intercultural Communication Competence Key Terms Chapter 11: Intercultural Communication in Business, Health Care, and Educational Settings Intercultural Management Management Practices Across Cultures Culture, Intercultural Communication, and Health Care Intercultural Communication and Educational Settings Chapter Summary Discussion Questions Ethical Considerations Developing Intercultural Communication Competence Key Terms Chapter 12: Acculturation, Culture Shock, and Intercultural Competence Acculturation Culture Shock Indicators of Success in the Intercultural Context Intercultural Communication Competence Chapter Summary Discussion Questions Ethical Considerations: Some Final Thoughts on Developing Intercultural Competence Key Terms