My Wish Lists Login / Join

Lean Solutions

How Companies and Customers Can Create Value and Wealth Together

By: Daniel T. Jones, James P. Womack

Write A Review

Paperback | 4 June 2007 | Edition Number 1

At a Glance

Paperback
368 Pages

Dimensions(cm)
23.4 x 15.3

Paperback

RRP $34.95

$33.99

or 4 interest-free payments of $8.50 with

Ships in 10 to 15 business days

A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers.
In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.