| Preface | p. viii |
| Introduction of PACS and Information Security Management | |
| Introduction | p. 1 |
| Introduction of PACS | p. 1 |
| History of PACS | p. 3 |
| Introduction of ISO 27000 | p. 5 |
| Elements of PACS | p. 7 |
| PACS Design | p. 10 |
| Imaging Modalities | p. 12 |
| Hospital Information System (HIS) and Radiology Information System (RIS) | p. 18 |
| PACS Broker | p. 20 |
| Display Workstations | p. 21 |
| Advanced Workstation | p. 23 |
| Teleradiology | p. 24 |
| References | p. 26 |
| ISO 27000 Information Security Management System | p. 28 |
| Introduction | p. 28 |
| International Standards on Information Security Management System | p. 28 |
| The Essence of Information Security | p. 32 |
| References | p. 39 |
| High Availability Technologies for PACS | p. 41 |
| Introduction | p. 41 |
| High Available Technologies | p. 42 |
| Quality Management of PACS | p. 44 |
| Conclusion | p. 50 |
| References | p. 51 |
| Implementation of Information Security Management System (ISMS) | p. 53 |
| Introduction | p. 53 |
| Implementation of ISO 27000 in PACS | p. 54 |
| System of Documentation | p. 59 |
| Risk Assessment | p. 62 |
| References | p. 69 |
| Implementation of Filmless Hospital | |
| Planning for a Filmless Hospital | p. 72 |
| Introduction | p. 72 |
| Plannings | p. 72 |
| ORDER/ENTRY | p. 87 |
| Hospital Reception (HIS/RIS) | p. 89 |
| Radiology Reception (RIS/PACS/HIS) | p. 89 |
| Enterprise Wide (RIS/PACS/HIS) | p. 89 |
| References | p. 90 |
| Design of a Filmless Hospital | p. 92 |
| Introduction | p. 92 |
| Design of a Filmless Hospital | p. 92 |
| Conclusion | p. 108 |
| References | p. 110 |
| Implementation of Filmless Hospital | p. 113 |
| Introduction | p. 113 |
| The Business Plan | p. 113 |
| Conclusion | p. 121 |
| References | p. 121 |
| Quality Control, Quality Assurance, and Business Continuity Plan in PACS | p. 123 |
| Introduction | p. 123 |
| PACS Business | p. 123 |
| Quality Control in PACS | p. 124 |
| Quality Assurance in PACS | p. 127 |
| Business Continuity Plan | p. 132 |
| Conclusion | p. 136 |
| References | p. 136 |
| PACS Total Quality Management | |
| PACS Quality Dimensions | p. 140 |
| Background | p. 140 |
| PACS Operating Problems | p. 141 |
| Shortcomings of Existing PACS QA | p. 145 |
| Concluding Remark | p. 148 |
| References | p. 152 |
| Customer Oriented PACS | p. 154 |
| Background | p. 154 |
| The QFD Process | p. 157 |
| Case Example: SaxTeleMed Project | p. 160 |
| Concluding Remark | p. 167 |
| References | p. 167 |
| Design for PACS Reliability | p. 170 |
| Introduction | p. 170 |
| Basic Concepts | p. 171 |
| Overview of Failure Distributions | p. 172 |
| Case Illustration: PACS Image Rejects | p. 180 |
| Improving PACS Hardware Reliability | p. 183 |
| Software Reliability Models | p. 185 |
| A PACS Software Case Study | p. 187 |
| Improving PACS Software Reliability | p. 189 |
| Concluding Remark | p. 190 |
| References | p. 190 |
| PACS Failure Mode and Effects | p. 193 |
| Background | p. 193 |
| Basic Concept | p. 195 |
| FMEA Procedure | p. 196 |
| Case Illustration: PACS FMEA | p. 198 |
| Concluding Remark | p. 201 |
| References | p. 204 |
| PACS Network Traffic Control | p. 207 |
| Network Standards | p. 207 |
| TCP Congestion Control | p. 209 |
| Queue Management | p. 211 |
| TCP/AQM Network Model | p. 216 |
| A TCP Fluid-Flow Model | p. 217 |
| Multi-Router and Multiple TCP Flow Simulation | p. 218 |
| Concluding Remark | p. 223 |
| References | p. 223 |
| Human Factors and Culture | p. 225 |
| Background | p. 225 |
| Communication and Information Exchange | p. 226 |
| PACS Training | p. 228 |
| Effects of Organization Culture | p. 229 |
| Case Illustration: Cultural Comparison | p. 232 |
| Implications for Local PACS Community | p. 236 |
| Proposed Human Factor Approach | p. 236 |
| Concluding Remark | p. 241 |
| References | p. 242 |
| PACS Monitoring | p. 244 |
| Background | p. 244 |
| Relevant Work | p. 245 |
| Control Charts | p. 247 |
| PACS Capability Indices | p. 257 |
| Concluding Remark | p. 261 |
| References | p. 262 |
| Future PACS Directions and Planning of Future Hospitals | |
| Quality Management Benefits | p. 265 |
| Background | p. 265 |
| Case Illustration | p. 267 |
| Implementation of Improvement Initiatives | p. 274 |
| Results | p. 280 |
| Project Review and Future Plan | p. 282 |
| Judging Panel Q & A | p. 283 |
| Concluding Remark | p. 286 |
| References | p. 287 |
| Epilogue | p. 288 |
| Future Trend | p. 290 |
| Appendices | |
| Appendix A | p. 299 |
| Appendix B | p. 323 |
| Appendix C | p. 325 |
| Glossary | p. 331 |
| About the Authors | p. 339 |
| Index | p. 341 |
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