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Frameworks and Adaptations

By: Aileen Cater-Steel (Editor)

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Hardcover | 31 August 2008

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520 Pages

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29.21 x 22.23 x 2.54

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Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization.

Information Technology Governance and Service Management: Frameworks and Adaptations provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

Industry Reviews

This book provides an in-depth view of challenges and benefits experienced by organisations in their initial adoption of the frameworks and then incorporating the subsequent revisions." -Aileen Cater-Steel, University of South Queensland, Australia

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You Can Find This Book In

Non-Fiction Computing & I.T.Information Technology General Issue Business & Management Business Mathematics & Systems Management & Management Techniques Management of Specific Areas Knowledge Management Computer Science Computer Programming & Software Development Software Engineering Graphical & Digital Media Applications

3D Graphics & Modelling

Reviews of IT Governance Research
The Current State of Information Technology Governance Literature	p. 1
IT Governance-Based IT Strategy and Management: Literature Review and Future Research Directions	p. 44
IT Governance: A Critical Review ofthe Literature	p. 63
IT Governance Case Studies
Adoption and Implementation of IT Governance: Cases from Australian Higher Education	p. 82
Tailoring COBIT for Public Sector IT Audit: An Australian Case Study	p. 101
Comprehensive Architecture Rationalization and Engineering	p. 125
A Comparative Case Study ofThree Korean Firms: Applying an IT Governance Framework	p. 145
The Impact of ICT Governance within Australian Companies	p. 163
Improving ICT Governance: A Radical Restructure Using COBIT and lTIL	p. 178
IT Governance: Its Relationship to Business and Other Frameworks
Managing IT Security Relationships within Enterprise Control Frameworks	p. 191
Unexplored Linkages between Corporate Governance and IT Governance: An Evaluation and Call to Research	p. 202
I-Fit: Optimizing the Fit between Business and IT	p. 221
Competence of Information Technology Professionals in Internet-Based Ventures	p. 239
The Role of Maturity Models in IT Governance: A Comparison of the Major Models and Their Potential Benefits to the Enterprise	p. 254
Governance of Software Development: The Transition to Agile Scenario	p. 266
The Governance Implications When it is Outsourced	p. 285
IT Portfolio Management: A Pragmatic Approach to Implement IT Governance	p. 297
Applying Organizational Theories to Realize Adaptive IT Governance and Service Management	p. 313
IT Service Management Frameworks
Implementing IT Service Management: Lessons Learned from a University IT Department	p. 333
A Model for IT Service Strategy	p. 350
An Overview of Models and Standards of Processes in the SE, SwE, and IT Disciplines	p. 364
Perspectives of IT-Service Quality Management: A Concept for Life Cycle Based Quality Management of IT-Services	p. 381
Measuring Return on Investment from Implementing ITIL: A Review ofthe Literature	p. 408
Integrated Product Life Cycle Management for Software: CMMI, SPICE, and ISO / IEC 20000	p. 423
Compilation of References	p. 443
About the Contributors	p. 483
Index	p. 492
Table of Contents provided by Blackwell. All Rights Reserved.

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Frameworks and Adaptations

At a Glance

Hardcover

Industry Reviews

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