Liaison Engagement Success

A Practical Guide for Librarians

By: Ellen Hampton Filgo, Sha Towers

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Paperback | 15 June 2021

At a Glance

Paperback
144 Pages

Dimensions(cm)
21.4 x 28.1 x 1.2

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As liaison librarianship has evolved from a collections-centric to an engagement-centric model, liaisons have had to grapple with new and evolving competencies and skills that are focused on how to engage with diverse constituencies and stakeholders. But what does that mean practically?

Liaison Engagement Success: A Practical Guide for Librarians will answer that question for academic liaison librarians, whether they are new to the profession or new to the liaison role. It offer specific proven strategies for engaging with user communities. Every community is different, and a liaison who takes up the tasks of engagement will need to be committed to building relationships, being flexible, and listening well, in order to understand the community's needs and meet them.

This book offers specific strategies for:

Getting to know a user community
Finding effective strategies for proactive outreach
Collaborating with others for effective engagement
Evaluating and assessing the engagement that is happening

The book features practical tips and case studies for engagement with different disciplines in the humanities, social sciences, STEM, arts, professional disciplines, and with non-academic units.

Industry Reviews

Liaison Engagement Success joins texts such as Buchanan and McDonough's The One-Shot Library Instruction Survival Guide and Moniz, Henry, and Eshleman's Fundamentals for the Academic Liaison as complementary reading for new liaison librarians or liaisons looking to refresh their outreach or strategies in the classroom. This text will best serve an academic institution with a liaison program in addition to institutions with Library & Information Studies/Science departments.

-- "Technical Services Quarterly"

Liaison Engagement Success: A Practical Guide for Librarians (and the Practical Guides for Librarians series) is highly recommended by the reviewer for the purpose of guiding the work of today's liaison librarians. It presents helpful insights, tips, and unique case studies that will influence the current work of academic librarians. This book also is helpful to the librarian supervisor or administrator in assessing and evaluating the work of liaison librarians and how to influence and impact student success across different departments on campus.

-- "Journal of Electronic Resources Librarianship"

Whether you are new to librarianship or taking on a new liaison assignment, this resource provides a great introduction, giving context and practical strategies to make big impacts on your campus across a variety of disciplines. The liaison success stories will give readers ample inspiration for creative ways to engage their own faculty and the chapters on leadership and assessment will also be helpful to those with more liaison experience.

--Tara M. Radniecki, head of the DeLaMare science and engineering library at the University of Nevada, Reno

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