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Potential in People, Efficiency in Processes : A Conversation with a Lean Leader in Finance and Operations - PhD Shannon Flumerfelt

Potential in People, Efficiency in Processes

A Conversation with a Lean Leader in Finance and Operations

By: PhD Shannon Flumerfelt, M.Ed. Michael Lerchenfeldt

eText | 22 January 2026 | Edition Number 1

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School districts face financial and operational challenges, including funding disparities, rising costs, declining enrollment, labor shortages, and the need to adapt to changing student needs and technological advancements. Lean Principles can significantly benefit school district finance and operations by optimizing processes, reducing waste, and improving efficiency, ultimately enhancing resource allocation and service delivery.

Through interviews with the superintendent of finance and operations of a public school district, this book relates the journey of learning and growth as shared through storytelling, reflecting, and releasing tested wisdom. By fostering a culture of continuous improvement, this Great Lean Leader unfolds the truths for how her office got to sustainable success— and continues the relentless pursuit of value creation.

As part of the Great Lean Leaders series, this book is designed to provide several reference points for reading and learning about the what's, why's, and how's of Lean Leadership. The chapters are realistic and represent stories shared with authenticity and transparency based on two interviews with this Lean Leader. Each book has five sections: an overview of the interview, a referenced section of six Lean Leadership strategies and tactics and nine benefits, a summary of observed Lean Leadership competencies, and links to the interviews and transcripts of the interviews. A final summary chapter is based on a group panel session and contains a detailed summary of intensive interviews, along with a set of detailed teaching lessons. A description of Lean and Lean tools is scattered throughout the book to add relevance and expand the reader's knowledge of Lean methodologies.

The need for Great Lean Leaders is more pressing today than ever. Often the barriers to taking on the charge of a Great Lean Leader are complex and they rest in the human system of any organization. There is a business case, a true return on investment reason, to remain committed to the pathway of becoming a Great Lean Leader. This book is designed to help you clarify and accelerate your Great Lean Leader success.

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Published: 22nd January 2026

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