Outsourcing Information Systems

VOLUME I: MAKING IT OUTSOURCING DECISIONS 1.1 Theoretical Perspectives Theoretical Perspectives on the Outsourcing of Information Systems - M. Cheon, V. Grover and J. Teng Global Disaggregation of Information-Intensive Services - U. Apte and R. Mason Interpreting Information Technology Sourcing Decisions from a Transaction Cost Perspective - M. Lacity and L. Willcocks Findings and critique Complexities in IS Sourcing - B. Marcolin and A. Ross Equifinality and relationship management 1.2 Determinants of IT Outsourcing Determinants of Information Technology Outsourcing - L. Loh and N. Venkatraman A cross-sectional analysis Research Report - Q. Hu, C. Saunders and M. Gebelt Diffusion of information systems outsourcing A reevaluation of influence sources Production and Transaction Economies and IS Outsourcing - S. Ang and D. Straub A study of the U.S. banking industry The Determinants of Total IT Outsourcing - J. Barthelemy and D. Geyer An empirical investigation of french and german firms Financial Performance, CEO Compensation, and Large-Scale Information Technology Outsourcing Decisions - J. Hall and S. Liedtka Bringing Back IT - D. Whitten and D. Leidner An analysis of the decision to backsource or switch vendors 1.3 IT Outsourcing Strategy The Value of Selective IT Sourcing - M. Lacity, L. Willcocks and D. Feeny Strategic Intent for IT Outsourcing - A. DiRomualdo and V. Gurbaxani IT Outsourcing in Insurance Services - L. Willcocks and M. Lacity Risk, creative contracting, and business advantage The Market's Perception of the Transactional Risks of Information Technology Outsourcing Announcements - W. Oh, M. Gallivan and J. Kim Firm Strategic Profile and IT Outsourcing - B. Aubert, G. Beaurivage, A.M. Croteau and S. Rivard Strategic Dependence on the IT Resource and Outsourcing - D. Straub, P. Weill and K Schwaig A test of the strategic control model VOLUME II: MANAGING OUTSOURCING RELATIONSHIPS 2.1 Determinants of Success The Role of Trust in Outsourced IS Development Projects - R. Sabherwal The Effect of Service Quality and Partnership on the Outsourcing of Information Systems Functions - V. Grover, M. Cheon and J. Teng An Empirical Investigation of Information Technology Sourcing Practices - M. Lacity, and L. Willcocks Lessons from experience Do Formal Contracts and Relational Governance Function as Substitutes or Complements? - L. Poppo and T. Zenger IT Outsourcing Strategies - J. Lee, S. Miranda and Y Kim Universalistic, Contingency, and Configurational Explanations of Success The Impact of Process Standardization on Business Process Outsourcing Success - K. Wullenweber, D. Beimborn, T. Weitzel and W. Konig 2.2 Client Capabilities IT Outsourcing and Core IS Capabilities - L. Willcocks and D. Feeny Challenges at lessons at DuPont Critical Capabilities for Offshore Outsourcing of IS - C. Ranganathan and S. Balaji 2.3 Supplier Capabilities and Perspectives The Role of Vendor Companies in IS/IT Outsourcing - A. Pinnington and P. Woolcock From the Vendor's Perspective - N. Levina and J. Ross Exploring the value proposition in information technology outsourcing Taking the Measure of Outsourcing Providers - D. Feeny, M. Lacity and L. Willcocks Contracts in Offshore Software Development - A. Gopal, K. Sivaramakrishnan, M. Krishnan and T. Mukhopadhyay An empirical analysis Managing Dispersed Expertise in IT Offshore Outsourcing - I. Oshri, J. Kotlarsky and L. Willcocks Lessons from Tata Consultancy Services 2.4 Relationship Management The Australian Federal Government's Clustered-agency IT Outsourcing Experiment - P.B. Seddon Exploring Relationships in Information Technology Outsourcing - T. Kern and L. Willcocks The interaction approach Portfolios of Control in Outsourced Software Development Projects - V. Choudhury and R. Sabherwal A Relationship Perspective on IT Outsourcing - R. Kishore, H.R. Rao, K. Nam, S. Rajagopalan and A. Chaudhury VOLUME III: GLOBAL OUTSOURCING ISSUES AND TRENDS 3.1 Workforce Issues Employment Outsourcing in Information Systems - S. A. Slaughter and S. Ang The Information Technology Workforce Trends and Implications 2005-2008 - P. Zwieg et al The Politics and Economics of Offshore Outsourcing - N.G Mankiw and P. Swagel Offshoring and its Implications for the Information Systems Discipline - R. Hirschheim, C. Loebbecke, M. Newman and J. Valor Where perception meets reality 3.2 Offshore Outsourcing The Role of Software Processes and Communication in Offshore Software Development - A. Gopal, T. Mukhopadhyay and M. Krishnan Proven Practices for Effectively Offshoring IT Work - J. Rottman and M. Lacity Why Nearshore Means That Distance Matters - E. Carmel and P. Abbott Developing a Knowledge-based Perspective on Coordination - J. Kotlarsky, P. van Fenema and L. Willcocks The case of Global Software Projects Operational Capabilities Development in Mediated Offshore Software Service Models - S. Jarvenppaa and J. Mao Offshore Middlemen - V. Mahnke, J. Wareham and N. Bjorn-Andersen Transnational intermediation in technology sourcing Explaining Variations in Client Extra Costs Between Software Projects Offshored to India - J. Dibbern, J. Winkler and A. Heinzl 3.3 Application Service Provision Application Service Provision - T. Kern, L. Willcocks and M. Lacity Risk assessment and risk mitigation What Drives Netsourcing Decisions? An empirical analysis - C. Loebbecke and C. Huyskens Understanding the Service Component of Application Service Provision - A. Susarla, A. Barua and A. B. Whinston An empirical analysis of satisfaction with ASP services 3.4 Past, Present, and Future of Global IT Sourcing The Enterprise Capability Organization - M. McDonald A future for IT Global Outsourcing of Back Office Services - M. Lacity, L. Willcocks and J. Rottman Lessons, trends and enduring challenges