| Introduction | p. xxi |
| Outlook Basics | |
| Exploring Outlook | p. 3 |
| Introducing Outlook | p. 4 |
| Is Your Computer on a Network? | p. 9 |
| Starting Outlook | p. 10 |
| Exploring the Outlook Interface | p. 12 |
| Getting Around in Outlook | p. 14 |
| Using the Toolbars | p. 21 |
| Working with Multiple Outlook Windows | p. 24 |
| Using Outlook as a Web and File Browser | p. 26 |
| Closing Outlook | p. 37 |
| Working with Profiles | p. 39 |
| Creating a Profile | p. 40 |
| Setting Delivery Preferences | p. 49 |
| Setting Addressing Preferences | p. 50 |
| Communicating With E-Mail | |
| Composing and Sending Messages | p. 55 |
| Navigating Outlook E-mail | p. 56 |
| Choosing an E-mail Editor | p. 59 |
| Creating a New Message | p. 62 |
| Sending E-mail Messages | p. 88 |
| Saving Drafts of Messages | p. 89 |
| Recalling Sent Messages | p. 90 |
| Resending Sent Messages | p. 92 |
| MOUS Exam Core Objectives Explored in Chapter 3 | p. 92 |
| MOUS Exam Expert Objectives Explored in Chapter 3 | p. 93 |
| Reading and Replying to Messages | p. 95 |
| Configuring the Inbox | p. 96 |
| Receiving E-mail | p. 99 |
| Opening and Reading E-mail | p. 108 |
| Responding to and Forwarding Messages | p. 111 |
| Handling Attachments | p. 118 |
| Creating Address Book Entries from Received Mail | p. 121 |
| Printing Messages | p. 122 |
| MOUS Core Exam Objectives Explored in Chapter 4 | p. 123 |
| Tracking and Managing Mail | p. 125 |
| Viewing E-mail | p. 126 |
| Storing E-mail Messages | p. 144 |
| Modifying Incoming Message Options | p. 151 |
| Archiving E-mail | p. 155 |
| Printing E-mail Messages | p. 165 |
| MOUS Exam Core Objectives Explored in Chapter 5 | p. 169 |
| MOUS Exam Expert Objectives Explored in Chapter 5 | p. 169 |
| Setting E-mail Options | p. 171 |
| Setting E-mail Options | p. 172 |
| Configuring Advanced E-mail Settings | p. 175 |
| Selecting E-mail Tracking Options | p. 178 |
| Changing the Default Message Format | p. 180 |
| Setting Format Options for Internet E-mail | p. 181 |
| Setting International Options | p. 182 |
| MOUS Exam Expert Objectives Explored in Chapter 6 | p. 183 |
| Working with Address Books and Directory Services | p. 185 |
| Understanding the Address Book | p. 186 |
| Making the Address Book Work Your Way | p. 201 |
| Working with Distribution Lists | p. 203 |
| Understanding Directory Services | p. 209 |
| Working with Contacts | |
| Understanding and Using Contacts | p. 215 |
| Adding Contacts | p. 216 |
| Modifying and Deleting Contacts | p. 228 |
| Working with Contacts | p. 230 |
| Creating Other Items from Contacts | p. 244 |
| MOUS Exam Core Objectives Explored in Chapter 8 | p. 249 |
| Managing Contacts | p. 251 |
| Viewing Contacts | p. 252 |
| Finding Contacts | p. 261 |
| Organizing Contacts | p. 265 |
| Using Categories to Organize Contacts | p. 270 |
| Setting Contact Options | p. 274 |
| MOUS Exam Core Objectives Explored in Chapter 9 | p. 281 |
| Managing Time and Details | |
| Working with the Calendar | p. 285 |
| Navigating the Calendar Window | p. 286 |
| Exploring Calendar Views | p. 289 |
| Customizing the Calendar | p. 298 |
| Integrating Calendar with Other Outlook Components | p. 309 |
| Using iCalendar and vCalendar | p. 313 |
| Publishing Your Calendar as a Web Page | p. 314 |
| Archiving the Calendar Folder | p. 315 |
| Using the Calendar Folder Print Features | p. 315 |
| MOUS Exam Core Objectives Explored in Chapter 10 | p. 323 |
| Scheduling Appointments and Events | p. 325 |
| Calendar Item Basics | p. 326 |
| Adding Appointments and Events | p. 332 |
| Creating Recurring Calendar Items | p. 336 |
| MOUS Exam Core Objectives Explored in Chapter 11 | p. 342 |
| MOUS Exam Expert Objectives Explored in Chapter 11 | p. 342 |
| Scheduling Meetings and Invited Events | p. 343 |
| Using the Meeting Planner | p. 344 |
| Using the Meeting Request Form | p. 348 |
| Converting Existing Appointments and Events | p. 351 |
| Scheduling Meeting Resources | p. 352 |
| Changing a Scheduled Meeting | p. 357 |
| Tracking Meeting Request Responses | p. 358 |
| Replying to Meeting Requests You Receive | p. 361 |
| MOUS Exam Core Objectives Explored in Chapter 12 | p. 364 |
| MOUS Exam Expert Objectives Explored in Chapter 12 | p. 364 |
| Managing Tasks | p. 365 |
| Creating Tasks | p. 366 |
| Assigning Tasks | p. 370 |
| Modifying and Updating Tasks | p. 374 |
| Deleting Tasks | p. 374 |
| Creating Tasks from Other Outlook Folders | p. 375 |
| Creating Recurring Tasks | p. 377 |
| Responding to Task Assignments | p. 380 |
| Viewing and Tracking Tasks | p. 385 |
| Setting Task Options | p. 395 |
| MOUS Exam Core Objectives Explored in Chapter 13 | p. 398 |
| MOUS Exam Expert Objectives Explored in Chapter 13 | p. 398 |
| Using the Journal | p. 399 |
| Adding Journal Entries | p. 400 |
| Viewing Journal Entries | p. 406 |
| Printing Journal Entries | p. 409 |
| MOUS Exam Expert Objectives Explored in Chapter 14 | p. 410 |
| Using Notes | p. 411 |
| Creating Notes | p. 412 |
| Managing Notes | p. 414 |
| Customizing Notes | p. 422 |
| Using Notes | p. 426 |
| Printing Notes | p. 427 |
| MOUS Exam Core Objectives Explored in Chapter 15 | p. 428 |
| The Microsoft Exchange Server Advantage | |
| Sharing Information | p. 431 |
| Sharing Private Folders | p. 432 |
| Creating and Using Public Folders | p. 437 |
| MOUS Exam Expert Objectives Explored in Chapter 16 | p. 444 |
| Working Offline or on the Road | p. 445 |
| Using Offline Folders | p. 446 |
| Synchronizing Offline Folders | p. 454 |
| Using Remote Mail | p. 457 |
| Working with Personal Folders | p. 461 |
| MOUS Exam Expert Objectives Explored in Chapter 17 | p. 465 |
| Getting More Out of Outlook | |
| Organizing and Managing Folders | p. 469 |
| Folders Overview | p. 470 |
| Working with Folders | p. 470 |
| Modifying Folder Properties | p. 479 |
| MOUS Exam Expert Objectives Explored in Chapter 18 | p. 496 |
| Advanced E-mail Techniques | p. 497 |
| Using Send/Receive Groups | p. 498 |
| Adding Signatures to E-mail | p. 501 |
| Dealing with Junk Mail | p. 508 |
| Using the Rules Wizard | p. 511 |
| Using the Out of Office Assistant | p. 521 |
| Saving Time with Templates | p. 526 |
| Performing Mailbox Cleanup Chores | p. 531 |
| MOUS Exam Core Objectives Explored in Chapter 19 | p. 532 |
| MOUS Exam Expert Objectives Explored in Chapter 19 | p. 533 |
| Using the Outlook Speech and Handwriting Recognition Features | p. 535 |
| Installing Speech and Handwriting Modules | p. 536 |
| Configuring Speech Recognition | p. 539 |
| Using Voice Commands in Outlook | p. 542 |
| Using Dictation in Outlook | p. 544 |
| Optimizing the Speech Recognition Feature | p. 545 |
| Using the Handwriting Recognition Feature | p. 548 |
| Creating Drawings with the Handwriting Feature | p. 555 |
| Using Outlook with Other Applications | p. 559 |
| Working with Office Applications from Within Outlook | p. 560 |
| Outlook Commands Available in Office Applications | p. 571 |
| Importing and Exporting Data | p. 573 |
| MOUS Exam Expert Objectives Explored in Chapter 21 | p. 580 |
| Using Outlook to Access the Internet | p. 581 |
| Viewing Web Pages in Outlook | p. 582 |
| Using the Outlook Newsreader | p. 586 |
| Using NetMeeting | p. 595 |
| Communicating with Instant Messaging | p. 601 |
| MOUS Exam Expert Objectives Explored in Chapter 22 | p. 607 |
| Working with Views | p. 609 |
| Understanding Views | p. 610 |
| Navigating Views | p. 611 |
| Customizing Folder Views | p. 616 |
| Removing View Customizations | p. 644 |
| Customizing Outlook Today | p. 644 |
| Creating New Views | p. 648 |
| Deleting Views | p. 651 |
| MOUS Exam Core Objectives Explored in Chapter 23 | p. 651 |
| Building Outlook Applications | |
| Customizing Outlook | p. 655 |
| Basic Customization | p. 656 |
| Customizing the Outlook Bar | p. 669 |
| Customizing Toolbars | p. 674 |
| Using Menus | p. 683 |
| MOUS Exam Expert Objectives Explored in Chapter 24 | p. 687 |
| Designing Custom Forms and Fields | p. 689 |
| Understanding Form Basics | p. 690 |
| Designing Your Custom Form | p. 693 |
| Setting Form Properties | p. 710 |
| Testing and Publishing the Form | p. 711 |
| Creating Your Own Custom Fields | p. 713 |
| MOUS Exam Expert Objectives Explored in Chapter 25 | p. 714 |
| Customizing and Automating Outlook with VBA | p. 715 |
| More About VBA | p. 716 |
| Using the Visual Basic Editor | p. 717 |
| Creating a Macro Template | p. 722 |
| Creating a Date/Time Stamp Macro for E-mail | p. 725 |
| Executing a Macro | p. 730 |
| Creating the Disclaimer Macro | p. 731 |
| Inserting Outlook Data into Word | p. 732 |
| Importing Contacts from Access | p. 738 |
| Summary | p. 745 |
| Appendixes | |
| MOUS Certification | p. 749 |
| How to Get MOUS Certified | p. 755 |
| Index | p. 759 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
