No Nonsense: Inspire Your Staff

No Nonsense: Inspire Your Staff's practical, hard-hitting ideas and examples are both relevant and necessary in business today. This is the book that will give you the edge. It's the book that you don't want your competition to read --Steve Hanes, president, Dale Carnegie Solutions

For most businesses, attracting new employees and getting your existing employees to succeed is a never-ending task. It's often rooted in inefficient hiring practices, misunderstood motivational techniques, inadequate training, and high employee turnover. The results: low productivity and poor performance, leading to lower revenue, unhappy customers, and endless management headaches. No Nonsense: Inspire Your Staff takes the mystery out of motivating employees to achieve personal and business success.

The basic concept: Inspire your employees to create and maintain delighted repeat customers

This book demonstrates that business owners don't have to constantly replace employees or use artificial incentives and harsh methods to get employees to help the business succeed. Wilson shows business owners and managers how to do it themselves without the pain and suffering. And you don't have to invent any new approaches, concepts, or buzzwords to do it. Just follow some of the more than 100 proven ideas and discover amazing results-fast

Wilson spent more than twenty-five years researching what his clients-businesses large and small-need to do to be successful in today's marketplace by hiring and motivating the right employees. These powerful ideas work. Each is presented in a bite-sized package that allows for instant execution. No long chapters with endless justifications, pontifications, philosophy, and personal stories. These great, practical ideas are things any business manager and owner can use to make an immediate difference in his or her business success.

Ignite your people to new levels of success with these action-oriented tips to improve morale and boost the bottom line.

About the Author

Jerry R. Wilson was a successful businessperson, entrepreneur, professional business and marketing consultant, and accomplished professional speaker. He also authored Word-of-Mouth Marketing , which was the first book that focused on what is now called viral marketing. As a consultant, he assisted such companies as Firestone, Merchants Tire and Auto, and Ripley's Believe It or Not!, helping them rethink customer philosophies, service strategies, and practices