More with Less

"This book is a great piece of work which is right for our times. It is an excellent guide for everyone involved in strategy development and delivery in the new era of financial constraints."---Robert W. Black, Auditor General for Scotland

"This is an excellent reference for those in the public sector who are responsible for good performance management. As a consumer of public sector services, I will be ultimate beneficiary of this work."---Dr David P. Norton, Co-Developer of the Balanced Scorecard and Director of Palladium Group

"A highly engaging and relevant book! Marr and Creelman are genius at making managing, reporting and reviewing performance culture focused, relevant and fun in these changing times."---Michelle McCusker, Head of Business and Performance, NHS NW Collaborative Commercial Agency

"This book not only explains what good performance management can do for you, it makes it achievable. At a time when every public sector organisation is striving to be as efficient and as effective as possible, the principles within this book make it possible to adapt and to demonstrate value in even the most challenging times."---Patricia Stead, Director, Planning and Performance, Arts Council England

"A must for anyone trying to maintain and enhance their performance in very challenging times. This approach helps to clarify thinking, truly identify priorities and align resources in a way that the whole organization can understand."---Gillian Porter, Head of Business Strategy, Durham Constabulary

Value for money is about obtaining the maximum benefit with the resources available. While value for money decisions are a daily reality in all our lives, as we constantly judge between costs and benefits, this will soon become a major challenge for all public sector organizations.

Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. Across the world public sector purses will shrink as national governments pay off the debt of averting global economies from the horrors of depression and deal with the budget deficits resulting from reduced tax-income during the recession.

In this timely book the authors address the efficiency drive following the credit crunch using real-life examples and case studies from across the world, such as Audit Scotland, Belfast City Council, Brisbane City Council, City of Charlotte, Civil Service College (Singapore), FBI, NHS, Ministry of Works (Bahrain), Royal Canadian Mounted Police, US Postal Service.