Maximizing Call Center Performance

Name: Maximizing Call Center Performance
Brand: Taylor & Francis Ltd
Price: 315.99 AUD
Availability: BackOrder

136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

By: Madeline Bodin

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Hardcover | 27 July 2017 | Edition Number 1

At a Glance

Hardcover
137 Pages

Dimensions(cm)
23.4 x 15.6

Hardcover

RRP $368.00

$315.99

14%OFF

or 4 interest-free payments of $79.00 with

Available for Backorder. We will order this from our supplier however there isn't a current ETA.

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

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