Mattership

Making Donors Feel They Matter

By: Bill Crouch

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Paperback | 17 July 2026

At a Glance

Paperback
96 Pages

Dimensions(cm)
20.32 x 12.7 x 0.51

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Why do some donors give once, while others become deeply committed champions of a mission?

In Mattership, veteran fundraiser Bill Crouch explores a simple but powerful truth: people are far more likely to give generously and stay engaged when they genuinely feel that they matter.

Too often, fundraising becomes transactional-focused on targets, campaigns, and closing the next gift. But lasting generosity is built on something deeper: meaningful human connection.

Drawing from decades of fundraising experience, Crouch introduces the Mattership? framework, a relationship-first approach that helps fundraisers move beyond scripts and strategies to create authentic donor engagement. Through practical insights, proven principles, and immediately applicable tools, Mattership equips readers to build stronger donor relationships, inspire greater generosity, and rediscover the deeper purpose behind their work.

Whether you're a seasoned development professional, nonprofit leader, advancement officer, or someone new to fundraising, this book offers a refreshing and effective approach to cultivating support that lasts.

Because when people know they matter, they respond differently.

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