Preface, The Authors, Acknowledgements, Introduction, Chart of the 20th Century Photograph showing Head Office in 21-23 Chiswick Street, London: Head Office (1924 ), 2 Patent Registration: Marks & Spencer Ltd 'St Michael' trade mark: Patent registration (31 May 1928), 3 Trade Mark Certificate: With regard to shirts, pyjamas and knitted articles of under clothing: Trade mark (5 November 1928), 4 Letterhead: Marks & Spencer Ltd letterhead listing directors: letterhead (21 February 1930), 5 Company Newsletter: Sparks - first edition (series of articles and letters of thanks from employees and customers): Company news (1934), 6 Company Newsletter: Sparks, Vol 2, No 2, The House Magazine of M&S â" front page and foreword: company news (December 1935), 7 Magazine Article: Article in Chain and Multiple Store describing M&S's new food section at its Wood Green store: Company news (3 September 1938), 8 Letter to the Manager of the Wood Green store (Mr Cooper) from L THoll, regarding operational issues: Operational issues (10 October 1938), 9 Letter to the Manager of the Wood Green store (Mr Cooper) from L THoll, congratulating him on the store's takings: Operational issues (5 December 1938), 10 Internal Company Document: Marks & Spencer Ltd, staff regulations for the 311-315 Walworth Road, SEI store: Staff regulations (December 1938), 11 Internal Company Document: Personnel and Welfare Manual: HR practice (January 1946), 12 Head Office Memo: Letter to Mr Cooper from the personnel manager confirming appointment to management and salary details: HR issues (2 April 1946), 13 Diagram showing the shop floor layout of the Wood Green store: Shop floor layout (29 June 1946), 14 Head Office Memo: Memo from J R Clarke to manager of the Wood Green store (Mr Cooper) regarding a visit: Operational issues (22 June 1948), 15 Company Newsletter: St Michael News: Marks & Spencer, No.6, front page with feature on food hygiene: Social responsibility (August 1953), 16 Company Newsletter: St Michael News, No.1, Food Special includes article on bananas and orange supply: Company news (January 1954), 17 Company Newsletter: St Michael News, No 14, article on British made toys: Company news (October 1954), 18 Company Newsletter: Sparks - feature on employees with 25 years service: Company news (August 1956), 19 Internal Company Document: Notes on relations with suppliers and their effects: Supply chain (22 May 1962), 20 Internal Company Document: Year on year reports on trading conditions 1932-63: Trading conditions (1963?), 21 Internal Company Document: Table showing first company registration overseas: Overseas registration (1964), 22 Company Newsletter: St Michael News, feature on buying British: Company news (January 1968), 23 Company Newsletter: St Michael News, feature on record year for company: Company news (May 1968), 24 Internal Company Document: Memo to the Department Supervisor on Foods with regard to providing good service: Operational issues 'Girls' on the tills! (August 1968), 25 Conference Paper: The Retailer and his Suppliers: New Patterns in Cooperation, Jan de Somogyi, Head of Economic Information Department, Marks & Spencer Ltd: Marketing strategy (June 1969), 26 Supplier Information: Technical and Industrial Management - News from Marks & Spencer: IV Safety and Energy Conservation. Information and advice to M&S suppliers: Supply chain (July 1973-March 1976), 27 Supplier Information: Technical and Industrial Management - News from Marks & Spencer: III Technical Notes. Information and advice to M&S suppliers: Supply chain (May 1973-March 1976), 28 Supplier Information: Technical and Industrial Management - News from Marks & Spencer: I Quality. Information and advice to M&S suppliers: Supply chain (April 1 973-December 1975), 29 Supplier Information: Technical and Industrial Management - News from Marks & Spencer: II Human Relations (Personnel, Medical, Catering). Information and advice to M&S suppliers: Supply chain (May 1973-August 1974), 30 Company Newsletter: St Michael News, article on company expansion in Canada: Company news (October 1974), 31 Seminar Paper: How Marks & Spencer Co-operates with its Suppliers, Jan de Somogyi, Berghaus Marketing Seminar, Netherlands: Marketing strategy (June 1978), 32 Conference Paper: A Joint Effort for a Common Purpose: How Marks & Spencer Co-operates with its Suppliers, a talk by Sir Marcus Sieff to the Australian Retailers Association: Marketing strategy (25 September 1978), 33 Company Newsletter: St Michael News, praise for M&S's community work: Company news -community (September 1982), 34 Company Newsletter: St Michael News, article on the death ofMr J E Sieff, honorary president: Company news (November 1982), 35 Company Newsletter: St Michael News. Marks & Spencer, No 8, front page Christmas edition: Company news (December 1982), 36 Internal Company Document: Table showing M&S UK Footage Development. Economic information department: Footage developments (1986/87), 37 Company Memo: Textile Testing Courses for Marks & Spencer Suppliers: Supplier initiatives/developments (September 1987), 38 Internal Company Document: Table showing M&S UK and Overseas Footage Development. Economic information department: Footage developments (1987/88), 39 Internal Company Document: Table showing M&S UK and Overseas Footage Development. Economic information department: Footage developments (1988/89), 40 Internal Company Document: Table showing M&S UK and Overseas Footage Development. Economic information department: Footage developments (1989/90), 41 Internal Company Document: Table showing M&S UK and Overseas Footage Development. Economic information department: Footage developments (1990/91), 42 Internal Company Document: Table showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1991/92), 43 Company Newsletter: S1 Michael News, articles include first Welsh out of town store, energy conservation and community projects: Company news (Apri I 1992), 44 Company Newsletter: S1 Michael News, M&S beating the recession: Company news (May 1992), 45 Company Newsletter: S1 Michael News, feature on report at AGM and increased spending on security: Company news (JulylAugust 1992), 46 Internal Company Document: Table showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1992/93), 47 Internal Company Document: Marks & Spencer: Serving the Community: Secondment Policy and Code of Practice: Social responsibility (20 October 1993), 48 Internal Company Document: Marks & Spencer, Community Involvement Policy. Includes: Health and Care Policy; Arts Policy; Education; Environment and Community Policy: Social Responsibility (17 March-4 June 1993), 49 Internal Company Memo: Memo from the personnel manager to all UK stores and distribution centres re: Conditions of Employment: HR practice (June 1993), 50 Internal Company Document: Tables showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1993/94), 51 Company Newsletter: S1 Michael News, articles on partnership and company expansions abroad: Company news (October 1994), 52 Photo Diary: Marks & Spencer /884-/994, Michael Marks Tom Spencer 100 Years o/partnership, Angela Bums and Barry Hyman, St Michael, London: Photo diary 1884-1994 from the company archives (1994), 53 Internal Company Document: Tables showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1994/95), 54 Company Newsletter: St Michael News, article on the M&S life and pensions business: Company news (AprillMay 1995), 55 Company Newsletter: St Michael News, article on M&S investment in animal health and food safety research: Company news (June/July 1995), 56 Internal Company Document: Tables showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1995/96), 57 Company Newsletter: Sf Michael News, article on first woman director and M&S issuing libel writ: Company news (January/February 1996), 58 Letter to shareholders from Sir Richard Greenbury with regard to a High Court writ issued by M&S against Granada Television Ltd: Child labour/company reputation (5 July 1996), 59 Internal Company Document: Tables showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1996/97), 60 Newspaper Article: Spectre of Cape Wine Boycott Haunts M&S, Nick Cohen, The Observer (9 February 1997), 61 Newspaper Article: Sf Michael News, Sir Richard Greenbury's visit to Bath Environment Centre: Newspaper feature (March 1997), 62 MSC Case Study: Marks & Spencer: Towards a Sustainable Community?, Witt R, Sharp F, AI Arnasi E, Durante L, Brignall C, Msc Environmental Science Policy and Planning, Bath University: Sustainable development (March 1997), 63 Newspaper Article: The Man Who Fits in the M&S Suit, Ben Lawrence, The Observer: Newspaper feature (6 April 1997), 64 Company Newsletter: Sf Michael News, articles include tribute to Diana, Princess of Wales, store expansion in Germany: Company news ( September 1997), 65 Newspaper Article: Investing in M&S Rewards the Patience of a Saint, Ben Lawrence, in Money Matters, Investment, The Observer: Investment value of M&S (5 October 1997), 66 Newspaper Article: Food Lobbyists Egged on by M&S, Roger Cowe, in finance and economics section, The Guardian: Newspaper feature - food (7 October 1997), 67 Internal Company Document: Tables showing M&S UK and Republic of Ireland and Overseas Store Developments: Store developments (1997/98), 68 Company Newsletter: St Michael News, feature on computer upgrades and email use: Company news (January/February 1998), 69 Supplier list showing manufacturer name, product and number of years as supplier to M&S (undated), 70 Public Relations Document: Marks & Spencer Company Information: Some Important Dates, 1882-1993, St Michael, History of the Company, pp 1-2: Key company dates (undated), 71 Company Newsletter: Advert from Marks & Spencer's Grand Annual: Marks & Spencer's Conquest of England, Branches Everywhere - Map showing locations ofM&S branches with slogan 'M&S means money saved': Advertisement (undated), 72 Photograph: Shop window showing oranges in the shape ofthe British Isles with the slogan 'Jaffas for National Fitness': Advertisement (undated), 73 Company Newsletter Extract: Features on product sourcing, plastics and imitation calf skin: Supply chain (undated), 74 Company Newsletter: Marks & Spencer's Grand Annual - Advert for M&S Ltd, The Penny Universal Providers: Advertisement (undated), 75 Company Newsletter: Advert in Marks & Spencer's Grand Annual, p 139, for Zebra grate polish: Advertisement (undated), 76 Company Newsletter: Article in the Marks & Spencer's Grand Annual, Free trade or protection? by I M Seiff: Trade/market issues: (undated), 77 Company Newsletter: Advert in the Marks & Spencer's Grand Annual, Bargains in Tin: Advertisement: (undated), 78 Company Newsletter: Advert in the Marks & Spencer's Grand Annual, p 174, Xmas Toys: Advertisement (undated), 79 Internal Company Report: Coming of Age: A brief account of a great venture, a survey ofthe work of the welfare department on its 21st anniversary: Social responsibility (undated), 80 Internal Company Document: 'Horlicks', an internal memo relating to the provision of Horlicks to staff during breaks: Operational issues (undated), 81 Internal Company Document: Marks & Spencer Honours 25 Years of Service: Service honours (undated), 82 Internal Company Document: Training of New Sales Assistant â" guideline document: HR practice (undated), 83 Internal Company Document: Permanent Catering Instructions; Instruction No 6 Walnut Halves: Operational issues (undated), 84 Advert: Sun & Swim Suits, advert/illustration with swim suit descriptions and prices: Advertisement (undated), 85 Diagram: Faint diagram showing company schematic: Company schematic (undated)
