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Managing the Hidden Organization

Strategies for Empowering Your Behind-the-Scenes Employee

By: Terrence E Deal, William A Jenkins

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Paperback | 19 October 1992 | Edition Number 1

At a Glance

Paperback
288 Pages

Dimensions(cm)
20.32 x 12.7 x 2.16

Paperback

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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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You Can Find This Book In

Non-Fiction Business & Management Management & Management Techniques Management of Specific Areas Personnel & Human Resources Management Entrepreneurship / Start-ups Organisational Theory & Behaviour Education Careers Guidance

Editors' Notes	p. 1
Strategic Budgeting	p. 5
The Cost of General Education	p. 17
Activity-Based Costing: A Cost Management Tool	p. 27
Strategic Restructuring: A Case Study	p. 35
An Analysis of Oregon State University's Total Quality Management Pilot Program	p. 43
Multidimensional Analyses and Cost-Revenue Relationships	p. 63
Index	p. 75
Table of Contents provided by Blackwell. All Rights Reserved.

Managing the Hidden Organization

Strategies for Empowering Your Behind-the-Scenes Employee

At a Glance

Paperback

Shipping

How to return your order

Defective items

You Can Find This Book In

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