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Managing the Hidden Organization : Strategies for Empowering Your Behind-the-Scenes Employee - Terrence E Deal

Managing the Hidden Organization

Strategies for Empowering Your Behind-the-Scenes Employee

By: Terrence E Deal, William A Jenkins

Paperback | 1 March 1994 | Edition Number 1

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Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

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