Making Assertiveness Happen

A simple and effective guide to developing assertiveness skills

By: Robert Burns

Write A Review

Paperback | 1 July 2002 | Edition Number 1

At a Glance

Paperback
120 Pages

Age
0

Dimensions(cm)
23.5 x 19.0 x 1.27

Paperback

$36.99

or 4 interest-free payments of $9.25 with

Ships in 25 to 30 business days

A practical and concise guide to one of the most important of all business skills, with proven strategies for enhancing personal effectiveness, easy-to-follow activities for skills development and useful techniques for leaders and their teams.

Discover the personal and professional benefits of assertiveness in this practical and concise guidebook.

Assertiveness is a positive communication skill - essential for success in today's competitive workplace. Not to be confused with aggressiveness, assertiveness means standing your ground while also taking into account the interests of others: your work team and your organisation. By using effective communication skills in an assertive manner, a work team has its very best chance to function effectively.

In accessible language, the author Robert Burns explains:

* what assertiveness is

* how it works to benefit you, your team and your organisation

* how individuals can develop their assertiveness skills.

The activities and exercises contained in this book will help you and your team put into practice proven strategies to encourage assertive behaviour at work.

Assertive behaviour leads to constructive working relationships, a reduction in stress levels, and greater workplace effectiveness and satisfaction. Making assertiveness happen will help you to achieve positive results.

Making it happen books provide you with the inspiration, ideas and tools to generate positive change. The books in this series are written with a practical focus so that you can learn about the theory, and the advantages and pitfalls of the subject matter in order to create and implement a strategy that is right for your workplace.

Industry Reviews

Part of the Making It Happen series, which includes Making Innovations Happen (1875889205) and Making Mentoring Happen (1875680683)

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.