There are two kinds of books about artificial intelligence on the shelf right now. One tells you it will change everything. The other tells you it will take your job. This book is neither.
Donna Minton Williams brings close to 40 years of executive management and 5 years of running her own company to a plain question: what does AI actually do for a small business on a Tuesday morning?
Her answer is not a chatbot. It is a workforce. This book shows you how to hire an AI employee, how to write the mandate it works to, how to manage it, and how to fire it when it stops earning its keep. You will meet the ones she built for her own practice, including Jo, the specialist who writes her standard operating procedures, and you will see the exact instructions behind them.
Inside: what AI really is in plain language, the first time she used it and what it cost her to learn, how to move from one chatbot to a team, ethical AI without the sermon, the tools she actually pays for and the ones she dropped, when to build and when to buy, and a 30 day plan to put one AI employee to work.
A Certified AI Consultant and Certified Grant Writer, Donna runs an ethical AI practice and writes the way she consults. Short sentences. Real numbers. No pitch.