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Knowledge Automation : How to Implement Decision Management in Business Processes - Alan N. Fish

Knowledge Automation

How to Implement Decision Management in Business Processes

By: Alan N. Fish, James Taylor (Foreword by)

Hardcover | 6 March 2012 | Edition Number 1

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<b>A proven decision management methodology for increased profits and lowered risks</b> <p><i>Automating Decisions in Business Processes</i> describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information&#151;business knowledge and data&#151;required to make those decisions. <ul> <li>Describes all the stages in automating business processes, from business process modeling down to the implementation of decision services</li> <li>Addresses how to use business rules and predictive analytics to optimize and automate small, high-volume business decisions</li> <li>Proposes a simple "top-down" method for defining decision requirements and representing them in a single diagram</li> <li>Shows how clear requirements can allow decision management projects to be run with reduced risk and increased profit</li> </ul> <p>Nontechnical and accessible, <i>Automating Decisions in Business Processes</i> reveals how DRA is destined to become a standard technique in the business analysis and project management toolbox.

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