My Wish Lists Login / Join

Into the Networked Age : How IBM and Other Firms Are Getting There Now - James W. Cortada

Instant online reading.
Don't wait for delivery!

Into the Networked Age

How IBM and Other Firms Are Getting There Now

By: James W. Cortada, Thomas S. Hargraves (Preface by)

Write A Review

Hardcover | 5 November 2003

At a Glance

Hardcover
256 Pages

Dimensions(cm)
23.39 x 15.6 x 1.6

Hardcover

RRP $146.95

$74.75

49%OFF

or 4 interest-free payments of $18.69 with

Ships in 10 to 15 business days

In this dynamic book, based on the most effective strategies of IBM and other market leaders, managers will learn to successfully transform their organizations into a business prepared to compete in a networked age.
Mainframes, client servers, PCs, networks, e-business, the Internet, databases, technical management--indeed, in the brave new business world facing today's firms only one thing is certain: change. And when looking for a model for corporate change, one should look no further than IBM. In this decade, IBM has gone from a company with less than $60 billion in unprofitable revenue to a highly profitable $85 billion-plus enterprise. In a company whose major source of revenue was once hardware, services now account for more than a third of its revenue. IBM Global Services, only seven years old and $25 billion strong, draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. In five down-to-earth sections, the authors share their vast experience, apply case studies, chart trends and describe in-depth the practices that allowed IBM to transform itself, and to show the way for other firms. The result is an essential handbook for anyone
charged with leading their firm in an economy that is global, increasingly reliant on information systems, and teeming with rapidly emerging markets--and competitors.
Written by a staff of experts and renowned business thinkers, Into the Networked Age is today's ultimate guide for success in tomorrow's business world.

Industry Reviews

"A team of authors from IBM Global Services present advice on the management strategies that firms need to stay competitive in a rapidly changing technological world. The emphasis is on rapid and continuous structural transformation in response to changing needs and demands. Case studies are applied to such concerns as the customer base, knowledge management, and leveraging technology."--SciTech Book News "A team of authors from IBM Global Services present advice on the management strategies that firms need to stay competitive in a rapidly changing technological world. The emphasis is on rapid and continuous structural transformation in response to changing needs and demands. Case studies are applied to such concerns as the customer base, knowledge management, and leveraging technology."--SciTech Book News "This IBM team of experienced consultants and practicing managers have chronicled a treasure trove of useful experiences to guide managers in transporting their companies into the information age."--Richard L. Nolan, William Barclay Harding Professor of Management of Technology, Harvard Business School

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.

Defective items

If there is a problem with any of the items received for your order then the Booktopia Customer Care team is ready to assist you.

For more info please visit our Help Centre.

You Can Find This Book In

Non-Fiction Business & Management Business Communication & Presentation Business Strategy International Business Management & Management Techniques Computing & I.T.Computer Networking & Communications Industry & Industrial Studies Media, Entertainment, Information & Communication Industries Information Technology Industries Ownership & Organisation of Enterprises

Business Mathematics & Systems

Foreword	p. ix
Preface	p. xiii
About the Authors: The IBM Team	p. xvii
Confronting Change	p. 1
The Challenge of Change, the Response of Transformation	p. 3
The Unavoidable Stakes	p. 6
Management and Transformation	p. 8
Mapping the Way	p. 9
Successful Transformation	p. 13
Summary	p. 17
How the Rules of the Game Are Changing	p. 20
An Economic Revolution	p. 22
Identifying and Understanding Change	p. 24
How Change Is Changing	p. 28
The New Competition	p. 34
What Does It All Mean?	p. 36
Summary	p. 38
Making Customers into Partners	p. 40
How to Put the Customer First	p. 42
Analyzing Value to the Customer	p. 46
The CVM Difference	p. 53
When Is CVM Appropriate?	p. 57
Putting CVM into Action	p. 58
Keeping CVM Going	p. 60
Summary	p. 61
Leading Through Knowledge	p. 63
Managing Knowledge: Issues and Implications	p. 65
What Is Knowledge?	p. 67
Why Knowledge? Why Now?	p. 69
What Knowledge Issues Do Firms Face?	p. 72
Summary	p. 80
How to Manage Knowledge	p. 82
Components of Knowledge Management	p. 83
Principles of Knowledge Management	p. 87
Enemies of Knowledge Management	p. 93
What Can Management Do?	p. 96
Summary	p. 98
The Leveraging of Knowledge	p. 100
How to Identify Competencies	p. 103
How to Benefit from Competencies	p. 107
Putting Competencies to Work	p. 112
Summary	p. 115
Managing by Process	p. 117
The "X" Factor in Transformation	p. 119
The Three C's of Process	p. 122
Questions and Issues	p. 125
High-Level Processes	p. 127
Additional Processes to Implement	p. 130
Leading with Process Management	p. 132
New Forms of Leadership	p. 134
Summary	p. 137
Process Management in Action	p. 139
Transformation Drivers	p. 141
Managing for Growth	p. 146
The Outcome	p. 151
Summary	p. 154
Leveraging Technology	p. 157
Working Partners: Strategy and Technology	p. 159
Transforming Entire Industries	p. 161
Management Rethinking	p. 164
Value Propositions and Attributes	p. 168
Identifying Capabilities	p. 171
Summary	p. 173
Technologies for Today and Tomorrow	p. 176
Some Basics	p. 179
Advances in IT	p. 180
Computer Interfaces	p. 181
Collaboration/Enablement	p. 184
Advanced Processing	p. 186
Connection/Distribution Applications	p. 192
The Outlook	p. 193
Summary	p. 194
Mastering Change	p. 197
Leading the Way	p. 199
Creating Strategies	p. 201
The Role of Knowledge	p. 201
The Shift to Process	p. 202
The Impact of Technology	p. 203
Transformation Lessons	p. 204
The Crucial Role of Leadership	p. 205
Summary	p. 212
Notes	p. 215
Index	p. 225
Table of Contents provided by Syndetics. All Rights Reserved.

Into the Networked Age

How IBM and Other Firms Are Getting There Now

At a Glance

Hardcover

Industry Reviews

Shipping

How to return your order

Defective items

You Can Find This Book In

More in Business & Management

John Longmire

Pain, perspective and premierships - my autobiography

Unreasonable Hospitality

The Remarkable Power of Giving People More Than They Expect

The Simple Guide to ADHD Regulation

The Secret to Finding Balance, Getting Things Done, and Enjoying Your Life

Mission Ready

SAS Commander's Strategies for Resilience, Leadership and Elite Performance

From the Ground Up

How to build a cult brand

Getting Murdoched

How Murdochâs Media Wields Power and Punishment

Power, Prosperity & Planet

Climate & Energy Policy For All

Built to Burn

Why Work Burns People Out and How the Best Leaders Build Cultures That Don't

Innovation in Action

Unlock Curiosity, Creativity and Clarity with the DUCTRI Toolkit

Coaching Habit

Say Less, Ask More & Change the Way You Lead Forever

From Strength to Strength

Finding Success, Happiness and Deep Purpose in the Second Half of Life

How to Win Friends and Influence People

Capstone Classics

Secrets of the New Online Entrepreneurs

How Australia's Top Disruptors Scale Up, Sell Fast and Stand Out - And How You Can Too

The Kind Way

The Life-Changing Metric for Leadership, Success and the Human Spirit

Outwitting the Devil®

The Secret to Freedom and Success

Red Brick Thinking

Make Space. Find Focus. Move Forward.

Full Stack Human

The Mindset Upgrade You Need to Stay Human in a World Ruled by Technology

The Barefoot Investor

Classic Edition, Revised and Updated

The Lean Startup

How Constant Innovation Creates Radically Successful Businesses

How to Win Friends and Influence People

The 33 Strategies Of War

The Modern Machiavellian Robert Greene

Ego is the Enemy

The Fight to Master Our Greatest Opponent

Extreme Ownership

The Daily Stoic

366 Meditations on Wisdom, Perseverance, and the Art of Living: Featuring New Translations of Seneca, Epictetus, and Marcus Aurelius

This product is categorised by