Insights on Implementation

Collected Practices and Cases

By: Productivity Press Development Team

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Paperback | 31 January 2005 | Edition Number 1

At a Glance

Paperback
130 Pages

Dimensions(cm)
22.86 x 15.24 x 0.71

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The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies.

Highlights include—

Practical, in-depth description of lean implementation, written in a conversational, easy-to-read style

A large quantity of case studies unavailable from any other single source

Responds to your desire for real-world lean office information

Industry Reviews

"I recommend the book as a quick read for people who have some familiarity with lean manufacturing but are wondering how they can adapt some of those principles and methods in their non-manufacturing business".
reader testimonial

"The book is geared toward mid- and top-level executives, along with operations executives, quality professionals, trainers, and human resource personnel."
reader testimonial

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