| Introduction | p. 1 |
| Overview | p. 4 |
| What is information and what can be done with it? | p. 4 |
| Find a document | p. 5 |
| Organize a collection | p. 6 |
| Information structures supporting the collection | p. 7 |
| A preliminary case study | p. 8 |
| Key concepts | p. 10 |
| Text retrieval | p. 11 |
| Query mechanics | p. 11 |
| The problem is not the query | p. 12 |
| Why is it hard to get high precision and recall? | p. 15 |
| Document nearness query languages | p. 16 |
| Index construction | p. 19 |
| How does a boolean ISAR compare with a nearness-based ISAR? | p. 19 |
| A user's real need generally requires multiple queries | p. 23 |
| How do we know when to stop? | p. 23 |
| Key concepts | p. 24 |
| Further reading | p. 25 |
| Major formative exercise | p. 25 |
| Tutorial exercises | p. 26 |
| Open discussion question | p. 28 |
| Describing information objects | p. 29 |
| What is stored? | p. 29 |
| How is an information object identified? | p. 29 |
| Physical description of document | p. 31 |
| Content description | p. 31 |
| Choice of descriptors | p. 33 |
| Properties of descriptors | p. 34 |
| Engineering issues in surrogate design | p. 35 |
| Bates's principles: Variety and uncertainty | p. 37 |
| Push technologies | p. 39 |
| Content analysis | p. 40 |
| Key concepts | p. 41 |
| Further reading | p. 42 |
| Formative exercise | p. 42 |
| Tutorial exercises | p. 42 |
| Open discussion question: | p. 43 |
| Browsing: Hypertext | p. 44 |
| Information spaces | p. 44 |
| Hypertext implementation of information space | p. 45 |
| Building a hypertext | p. 46 |
| The possibility of automatic creation of a hypertext | p. 48 |
| Concept map approach for link design | p. 50 |
| Navigation | p. 53 |
| Relationship between browsing and search | p. 56 |
| Why can this work? | p. 57 |
| Key concepts | p. 58 |
| Further reading | p. 58 |
| Major formative exercise | p. 58 |
| Tutorial exercises | p. 59 |
| Open discussion question: | p. 59 |
| World Wide Web | p. 60 |
| How is the Web different from a library catalogue or a CD-ROM? | p. 60 |
| Resource discovery | p. 62 |
| The emerging order (sort of) in Web information space | p. 65 |
| Portals | p. 65 |
| Vertical portals | p. 66 |
| How might this order develop? | p. 67 |
| Pull and push - advertising | p. 69 |
| Agents and the need for standards | p. 70 |
| Key concepts | p. 71 |
| Further reading | p. 71 |
| Formative exercise | p. 71 |
| Tutorial exercises | p. 72 |
| Open discussion question | p. 72 |
| Structured documents: XML | p. 73 |
| Complex objects | p. 73 |
| Markup languages | p. 74 |
| XML | p. 77 |
| Applications of XML | p. 81 |
| Automatic abstracting | p. 84 |
| Information space with XML objects | p. 85 |
| Key concepts | p. 85 |
| Further reading | p. 85 |
| Formative exercise | p. 86 |
| Tutorial exercises | p. 86 |
| Open discussion question | p. 86 |
| Controlled vocabulary | p. 87 |
| Why controlled vocabulary? | p. 87 |
| What do classification systems look like? | p. 89 |
| How are classification systems organized? | p. 92 |
| Classification systems are often hierarchical | p. 95 |
| Basis of hierarchy | p. 96 |
| Designing a classification scheme | p. 98 |
| Key concepts | p. 100 |
| Further reading | p. 101 |
| Formative exercise | p. 101 |
| Tutorial exercises | p. 101 |
| Open discussion question | p. 101 |
| Semantic dimensions | p. 102 |
| Place | p. 102 |
| Relationship among places | p. 104 |
| Multiple semantic dimensions | p. 105 |
| Absolute and relative dimensions | p. 107 |
| Use of semantic dimensions for understanding a whole information space | p. 109 |
| Navigation in a hierarchy | p. 112 |
| Visualization of relative dimensions | p. 113 |
| Geometries based on many dimensions | p. 115 |
| Key concepts | p. 116 |
| Further Reading | p. 117 |
| Formative exercise | p. 117 |
| Tutorial exercises | p. 117 |
| Open discussion question | p. 118 |
| Classification in context | p. 119 |
| Individuals and classes | p. 119 |
| Variability within classes | p. 121 |
| Classification is not the only way to organize information spaces | p. 126 |
| What is in the information space? | p. 132 |
| Systematic classification is an aspect of modern culture | p. 134 |
| Key concepts | p. 136 |
| Further reading | p. 136 |
| Formative exercises | p. 136 |
| Tutorial exercises | p. 137 |
| Open discussion question | p. 137 |
| Large classification systems | p. 138 |
| Introduction | p. 138 |
| What an indexing system involves | p. 138 |
| Requirements for schedules | p. 139 |
| Library of Congress system | p. 139 |
| Exhaustivity | p. 139 |
| Coding efficiency | p. 140 |
| Semantic coherence | p. 140 |
| Maintainability | p. 141 |
| Workability | p. 141 |
| The published schedule | p. 142 |
| Dewey Decimal System | p. 143 |
| Types of classification schemes | p. 143 |
| Developing faceted classification systems | p. 147 |
| Notation | p. 153 |
| Locating objects in physical space | p. 153 |
| Locating objects in information space | p. 153 |
| Key concepts | p. 154 |
| Further reading | p. 154 |
| Formative exercise | p. 154 |
| Tutorial exercises | p. 155 |
| Open discussion question | p. 155 |
| Descriptors | p. 156 |
| Introduction | p. 156 |
| Design requirements | p. 157 |
| Subject lists | p. 158 |
| Thesauri | p. 160 |
| Building a thesaurus | p. 162 |
| Automated construction of thesauri | p. 164 |
| Descriptors as primary organizers of a collection | p. 167 |
| Ontologies | p. 167 |
| Key concepts | p. 171 |
| Further reading | p. 171 |
| Formative exercise | p. 171 |
| Tutorial exercises | p. 171 |
| Open discussion question | p. 172 |
| Visualization | p. 173 |
| Information as a space | p. 173 |
| Navigation | p. 174 |
| Keeping close to real space | p. 177 |
| Example of close-to-real-space visualization | p. 180 |
| Discussion of close-to-real-space visualization design guidelines | p. 183 |
| Visualizing relative dimensions - enumerative systems | p. 184 |
| Key concepts | p. 187 |
| Further reading | p. 187 |
| Formative exercise | p. 187 |
| Tutorial exercises | p. 188 |
| Open discussion question | p. 188 |
| Archiving | p. 189 |
| What are archives? | p. 189 |
| How do we interpret an item of information? | p. 190 |
| Design of an archive | p. 191 |
| Obsolescence of media | p. 193 |
| Key concepts | p. 194 |
| Further reading | p. 194 |
| Formative exercise | p. 194 |
| Tutorial exercises | p. 195 |
| Open discussion question | p. 195 |
| Quality | p. 196 |
| Quality of content | p. 196 |
| Legal issues - overview | p. 198 |
| Crime | p. 199 |
| Censorship | p. 199 |
| Libel | p. 200 |
| Privacy | p. 200 |
| Intellectual property | p. 202 |
| Napster | p. 203 |
| Key concepts | p. 204 |
| Further reading | p. 204 |
| Formative exercise | p. 204 |
| Tutorial exercises | p. 205 |
| Open discussion question | p. 205 |
| Major assignment | p. 206 |
| US Department of Labor Standard Industrial Classification division structure, 1987 edition | p. 209 |
| Excerpts from the Yahoo! classification system | p. 214 |
| Excerpt from the Encyclopedia Brittanica Propaedia, 15th edition, 1992 | p. 216 |
| Extracts from the Library of Congress system | p. 218 |
| Library of Congress schedules as of November 1999 | p. 224 |
| Top levels of the Dewey Decimal System | p. 226 |
| Extract of subject terms from Sears' list, 1986 edition | p. 228 |
| Extract of subject terms from Library of Congress list | p. 231 |
| Selection from ACM keyword list | p. 233 |
| Extract of thesaurus terms from Sears' list, 1997 edition | p. 235 |
| Extract of thesaurus terms from INSPEC, 1999 edition | p. 237 |
| Images of spikes | p. 239 |
| Bibliography | p. 245 |
| Index | p. 247 |
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