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Improving Through Benchmarking : A Practical Guide to Achieving Peak Process Performance (Only Cover Is Revised) (Quality Improvement Series) - Richard Y. Chang

Improving Through Benchmarking

A Practical Guide to Achieving Peak Process Performance (Only Cover Is Revised) (Quality Improvement Series)

By: Richard Y. Chang, P. Keith Kelly

Paperback | 23 July 1999 | Edition Number 1

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This user-friendly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.

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