List of Figures vii
List of Tables ix
Preface xi
Acknowledgments xv
Acronyms, Abbreviations, and Program Names xvii
Part I Activation Energy (1931-1968)
1. Washington . . . We Have a Problem . . . 3
2. The Quantum Leap 6
3. Preparation 21
4. The Final Frontiers 29
5. Minuteman Means Reliability 58
6. Skinning Cats 68
Part II Startup Transient (1969-1980)
7. Changing the Sea State 87
8. Space Parts: From A to S 93
9. There's S, and Then There's S 122
10. A Little Revolution Now and Then Is Good 140
11. Quality on the Horizon 144
Part III Switching Transient (1980-1989)
12. Crossing the Operational Divide 153
13. Stocking the Shelves 168
14. Hammered 184
15. Battlegrounds: Reorganization and Reform 187
16. Implementing Change in a Changing World 207
Part IV Shorting To Ground (1989-2002)
17. Leap First, Look Later 231
18. Hardly Standing PAT 248
Part V Resetting the Circuit Breakers
19. Brewing the Perfect Storm 277
20. Summing the Parts 301
Epilogue: Can One Ever Truly Go Home Again? 309
Index 322