Human Services Contracting

A Public Solutions Handbook

By: Robert A. Shick (Editor), Lawrence Martin (Editor)

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Hardcover | 9 December 2019 | Edition Number 1

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Hardcover
182 Pages

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25.4 x 17.8 x 1.27

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In the last 35 years, governments around the globe have increasingly contracted with nonprofit and for-profit entities designed to provide a portion of the public sector's portfolio of goods and services. This trend can be traced to a variety of factors, including perceived or actual economic efficiencies in outsourcing goods and services, values concerning the role and size of government in society, and the financial and organizational constraints of many government entities. In the United States, child welfare services adopted a pro-contracting approach early, and a variety of other human services have followed suit, including mental health care, job training, homeless services and others. Although there is strong evidence to suggest that human service contracting is growing over time, scholarship continues to lag on topics related to human service contract management, policy implementation and innovation, performance-based contracting and evaluation.

This new volume in the Public Solutions Handbook series is the first volume-length treatment of human services contracting issues, integrating both policy and practice, and exploring a broad range of issues that includes the fields of history, growth, innovations, results and outcomes, best practices and the future of government human service contracting. Chapters in this book examine specific human service contracts, both in the U.S. and abroad, geared to practitioners in the public sector—from local government service contractors to municipal employees—as well as MPA students and those enrolled in courses on intergovernmental relations and nonprofit management.

Industry Reviews

The federal government has been dependent on the nonprofit sector to provide human service delivery for decades. This relationship or transactional activity has become a complicated proposition for policymakers, taxpayers, and service providers at the state and local levels, as the funding for health and human services continued to grow despite economic declines. This book lays out the challenges and opportunities to better understand how to assess human services delivery and judge the appropriate rate of return on public investment for good & services delivered. This text should be required in all fiscal management courses for human service professionals.

David Rudder, Springfield College, USA

Co-editors Robert Shick and Lawrence Martin have made a seminal contribution to the literature on human services contracting in terms of its history, current state, and future evolution. The range of innovative contracting policy and practice examples utilized by various chapter authors is national (e.g., Colorado, Kansas, Massachusetts, Michigan, New York, Ohio, Oklahoma, and Utah), as well as international (e.g., Canada and the Netherlands) in scope. Moreover, in-depth case examples of contracting for specialized human services such as child welfare, mental health, and work force development services, helps to make the challenges and rewards of contracting accessible, informative, and thought-provoking.

Karun K. Singh, Rutgers University, USA

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