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How Technology Improves Service Performance - John Lok

How Technology Improves Service Performance

By: John Lok

Paperback | 18 April 2022

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My research delves into how technological advancements impact human social activities and consumer behavior, ultimately influencing overall economic performance 

My view explores how changes in leisure environments and technological developments can lead to shifts in consumer behavior, which in turn affects economic growth and recession at both macro and microeconomic levels .

My work aims to bridge the gap between theoretical economics and practical applications influenced by human behavior, providing insights into how behavioral insights can inform better economic policies and practices 

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