Fedex Delivers

How the World's Leading Shipping Company Keeps Innovating and Outperforming the Competition

By: Madan Birla

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Hardcover | 1 June 2005 | Edition Number 1

At a Glance

Hardcover
240 Pages

Dimensions(cm)
23.35 x 16.0 x 2.32

Hardcover

RRP $72.55

$64.75

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An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition <p> Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. <p> Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. <p> Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. <p> By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.

Industry Reviews

“…well written and surprisingly readable…essential reading on business courses.” (EN Magazine, September 2005)

"The book provides a blueprint for building and sustaining an innovation culture that engages every employee." (Supply Management, 8th September 2005)

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