Evaluating Human Capital Projects

'This is a well written and much needed book that addresses the 'black hole of accountability' - how we evaluate the huge sums spent on HR each year. It offers a structured and thoughtful approach to understanding and refining the organization through evaluation and implementation. With the inclusion of practical examples and case studies Evaluating Human Capital Projects is recommended reading for those responsible for evaluation - from CEOs to Project managers; from consultants to thinking practitioners.' - Monica Lee, Visiting Professor, Newcastle Business School, University of Northumbria, UK

'Harrison and Massy have produced a valuable addition to the evaluation literature with a book that is of practical value to many practitioners in commerce, development, health and local government. The book's strength is its focus on people and their importance in driving change. In particular they recognize the importance of gaining buy-in, learning, and application to the workplace before sustainable change can be achieved. There is no automatic link between spending money and achieving an outcome. The authors provide a practical guide to systematically measure impact based on the logic model of Donald Kirkpatrick and adaptions by Jack Phillips. The book is packed with examples which relate the evaluation process to one of continuous improvement. They successfully distance evaluation from the days when it was seen as a 'one-off' activity taking place long after the original intervention.' - Dr Colin Jacobs, President UK Evaluation Society