Electronic Business Revolution

Opportunities and Challenges in the 21st Century

By: Peter Cunningham, Friedrich Fraschl, Friedrich Frschl

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Hardcover | 9 September 1999

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260 Pages

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23.5 x 15.88 x 2.54

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Electronic Business will create changes similar to those brought about by the Industrial Revolution. It will change our business, society, and governance. It is happening now
Electronic Business is the integration of information technology (IT) and particularly the Internet into business processes. In the past 30 years IT has made processes more effective and efficient, but it has not fundamentally transformed them. Now, Electronic Business changes everything. The Internet is the catalyst: its eventual impact will be as great as or greater than that of the printing press.
The aim of this book is to point out the challenges and opportunities facing Europe and its companies. It is based on the authors' joint experience of over 40 years with IT in business, industry, and government.

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Introduction	p. XI
"Revolutions" Do Occur	p. XII
What Is "Electronic Business"?	p. XV
Whirlwind of Change	p. 1
Why Me, Why Now?	p. 3
New Rules in an Ancient Game	p. 4
Threat or Opportunity?	p. 7
What is "Electronic Business"?	p. 9
Electronic Business Starts to Flower	p. 11
Electronic Catalogs: Selling Made Simple	p. 13
Electronic Catalogs: Buying Made Better	p. 15
Falling Barriers, Falling Prices	p. 18
Banking on the Internet	p. 19
Best of Both Banking Worlds	p. 22
Insurance	p. 23
Investing Online	p. 25
Online Retailing	p. 28
The Disappearing Middlemen	p. 31
The Amazon Skyrocket	p. 33
Traveling On	p. 36
Everything Works Online, Except for the Mall Experience	p. 37
Advertising and the Media	p. 39
Selling Sex ... and Gambling	p. 41
Electronic Business Background	p. 45
Transition from Geographic to Electronic Communities	p. 45
Geographic Boundaries Are Changing Rapidly	p. 47
Businesses Are Built to Serve Communities	p. 47
Globalization	p. 48
Globalization of Ownership	p. 52
Globalization of Financial Systems	p. 54
From the Organizational to Individual Mindset	p. 55
Revolution in Telecommunications	p. 58
Internal Processes	p. 60
Organizations as Federations	p. 60
Dictators Are Out in Organizations as Well	p. 61
Productivity Improvements	p. 64
Productivity No Longer the Only Key	p. 65
The Entrepreneur as Leader	p. 67
Intellectual Property Rights	p. 69
Electronic Business Technology	p. 71
Basic Technologies	p. 72
Computing	p. 75
Telecommunications Transmission	p. 77
Connection Technologies for the Internet	p. 78
Access Technologies	p. 78
Consumer Electronics	p. 80
Security	p. 81
The Internet	p. 83
The Web and the Browser	p. 84
Everybody's a Publisher	p. 85
The Internet as an Enabler of Technology	p. 87
Migration from Client/Server to Internet Technology	p. 87
Software	p. 94
Application Development	p. 94
Development Tools	p. 95
The Impact of Java	p. 95
Coding the Process	p. 97
The Future	p. 98
Electronic Business Barriers	p. 101
Fundamental Issues	p. 102
Knowing What to Do	p. 102
Crossing the Chasm	p. 104
Getting the Right People	p. 106
Who Do You Do It With?	p. 107
Organizational Barriers	p. 109
Impact on Organizations	p. 110
Transition	p. 112
How Do You Organize Electronic Business?	p. 114
Responsibility	p. 115
Channel Conflict	p. 116
Operational Barriers	p. 117
Management of Security, Authentification and Access	p. 117
Creation and Maintenance of Content	p. 118
Performance and Scaling	p. 119
User Interface Barriers	p. 121
Financial Barriers	p. 122
Costs	p. 122
Pricing	p. 124
Billing	p. 125
Collection and Payment	p. 125
Digital Cash	p. 126
Accounting Systems	p. 126
Taxes	p. 127
Technology Barriers	p. 128
Security	p. 128
Standards	p. 130
Integration	p. 132
The Y2K Situation	p. 132
Language Barriers	p. 133
Legal Barriers	p. 134
Copyrights and Trademarks	p. 134
Licensing	p. 135
Government Regulations	p. 135
Industry Examples for the 21^st Century	p. 137
Electronic Business Market Forecasts	p. 137
Electronic Investing and Finance	p. 142
Electronic Banking	p. 143
Digital Money	p. 143
Banks of the Future	p. 146
Breaking down Barriers	p. 148
SOHO Electronic Banking	p. 150
Insurance	p. 152
Travel	p. 153
Retailing	p. 156
Media	p. 160
Telecommunications	p. 162
Need for Business R & D	p. 165
Beyond Tomorrow	p. 167
Electronic Business Perspectives for the Individual	p. 167
Power to the Individual	p. 167
Increased Fragmentation	p. 169
Participation	p. 170
Creative Content	p. 171
Education	p. 172
Community Managers	p. 173
Electronic Business Perspectives for Organizations	p. 174
The Electronic Commerce Landscape	p. 174
Penetration of Electronic Commerce	p. 177
Electronic Trading Community Development	p. 178
Electronic Auctions	p. 179
Electronic Business Changes the Marketing Industry	p. 179
New Electronic Business Services	p. 180
Four Key Parameters	p. 180
Internet Services Coming Your Way	p. 183
In-House Versus Packaged Applications	p. 183
Applications Software	p. 184
Rebirth of the Service Bureau	p. 185
Emerging Application Service Providers	p. 188
Growth of Application Rental	p. 189
Trends and Issues	p. 190
Early Adopters	p. 190
Peering Agreements	p. 191
Electronic Applications Over the Next Five Years	p. 192
Later On	p. 194
Myths and Imperatives of Electronic Business	p. 197
Beware the Myths	p. 197
Electronic Business Imperatives	p. 203
Conclusion	p. 210
Siemens Business Services	p. 211
Positioned for the Future	p. 212
Built-In Convergence	p. 214
Exemplary Electronic Business Solutions	p. 215
Internet Service Provider for Garanti Bank	p. 215
NetBank AG: An Internet-Only Bank	p. 217
Bank Austria: One-to-One Banking	p. 218
TECCOM: E-Commerce for Vehicle Spares	p. 219
Siemens Mall: E-Commerce-Business to Business	p. 221
Smart Card Solution for Ruhr University Bochum	p. 222
SBS Track Record	p. 223
Glossary of Terms	p. 227
Table of Contents provided by Publisher. All Rights Reserved.

Electronic Business Revolution

Opportunities and Challenges in the 21st Century

At a Glance

Hardcover

Shipping

How to return your order

Defective items

You Can Find This Book In

Other Editions and Formats

Paperback

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