Effective Communication Techniques for Child Care

Book with Other Items | 22 July 2004 | Edition Number 1

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PERFECT FOR THE EARLY CHILDHOOD EDUCATION PROFESSIONAL...This book has been designed to serve as a communication instruction resource for the entire spectrum of child care professionals, from directors to owners and teachers. The industry of child care is one where communication is crucial to the success of a business. Contained within Effective Communication Techniques for Childcare is a step by step plan for designing family friendly newsletters, handouts and other forms of written communication. You will also receive instructions on making the most of your staff meetings and ways ensure the lines of communication remain open between center management and staff. The book contains a template that can be customized to create a Family handbook for use as both a communication and marketing tool. In order to aide the reader in applying the communication concepts presented in the book to real life situations, we have included over 25 role playing exercises and examples of effective communication in action. CD-ROM included in this resource provides additional resources for effective communication.

Industry Reviews

Chapter 1: Defining the Communication Needs of Your Audiences. Chapter 2: The 6 C's of Communication. Chapter 3: Essential Communication Skills in Staff Training. Chapter 4: Using Role-Playing to Understand Multiple Perspectives. Chapter 5: The Ultimate Reference: Creation of a Family Handbook. Chapter 6: Using Handouts and Newsletters to Keep Your Audiences Informed. Chapter 7: Project the Right Image: A Look at Visual Communication. Chapter 8: Using Progress Reports to Evaluate Learning and Family Satisfaction. Chapter 9: Planning Successful Special Events. Chapter 10: Getting the Word Out: Effective Advertisement and Marketing.

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