Master DXESK CRM with this complete step-by-step user guide.
This practical manual helps system administrators, agents, and business owners confidently use DXESK Customer Relationship Management software.
Learn how to:
- Set up companies and admin accounts
- Manage agents and permissions
- Configure IVR call flows and PBX queues
- Set up softphones (Windows, Mac, Ubuntu, Android, iOS)
- Use call features like transfer, conferencing, and monitoring
- Generate reports and track performance
- Integrate APIs, SMS, and advanced features
With 24 structured chapters and 273+ screenshots, this guide explains everything in simple, clear language — from initial setup to advanced configuration.
