Developing Quality Systems in Education

By: Geoff Doherty (Editor)

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Paperback | 22 September 1994 | Edition Number 1

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Paperback
348 Pages

Dimensions(cm)
23.39 x 15.6 x 1.83

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International standards for the assessment of quality have been around for many years, and have proved an important influence in the drive to make British manufacturing and service industries more competitive. Educational institutions have not escaped the influence of the quality movement, and the FE sector in particular is now being actively encouraged to introduce the BSI's quality assurance standard BS5750. Universities and schools are also attracted by a standard which will improve, if not quality itself, then the management of quality. This book presents an overview of the pitfalls, problems and vicissitudes of implementing quality standards in education. It explores theoretical issues, such as the relationship between the customer and academic culture, but has a strongly practical theme, looking at the advantages and disadvantages of quality systems, case studies of attempts at implementation and proposals for future developments across the education sector as a whole.

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