Designing and Developing Training Programs

Introduction ix

1. The Training Plan 1

1. Why You Need a Plan 4

2. Planning Instructional Programs 5

3. What to Consider When Using ADDIE 9

Whatâs Next? 14

2. Analyzing the Situation 17

1. Whatâs a Needs Assessment? 19

2. Gathering Information 25

3. Analyzing the Information 36

4. Consider the Stakeholders 42

5. Consider the Learners 44

6. Identifying Constraints and Other Factors That Impact the Training Program Design 49

7. Determine Who Should Be Involved in Designing the Training Program 51

8. Design It or Buy It? 52

Whatâs Next? 60

3. Writing Learning Objectives 69

1. Why Learning Objectives Matter 71

2. What a Learning Objective Should Be 73

3. What Makes a Learning Objective Useful? 79

4. How to Develop Learning Objectives 83

5. Enabling Objectives 87

Whatâs Next? 91

4. Choosing the Delivery Method 101

1. Overview of Training Delivery Methods 103

2. Characteristics of Common Delivery Methods 106

3. How to Choose a Delivery Method 114

Whatâs Next? 120

5. Identifying Content 127

1. A Learner-Centered Approach to Content 129

2. Nice-to-Know vs. Must-Know Content 131

3. How to Identify Content 132

Whatâs Next? 143

6. Planning the Learning Activities 149

1. What to Consider About Activities 152

2. Components of an Experiential Learning Activity 159

3. Types of Activities 164

Whatâs Next? 178

7. Structuring a Training Program 183

1. Whatâs Involved in Structuring a Training Program 185

2. Determining the Sequence 186

3. Planning the Opening and the Closing 189

4. Checking the Timing 191

5. Identifying Visuals, Media, and Training Aids 195

6. Preparing a Preliminary Agenda 200

Whatâs Next? 204

8. Developing Materials and Validating the Program 209

1. Using a Training Materials Work Plan 211

2. Developing Participant Materials 213

3. Developing Trainer Materials 216

4. Developing the Slides 223

5. Identifying Materials for Activities 225

6. Validating the Training Program 225

Whatâs Next? 230

9. Evaluating the Results 237

1. The Function of Evaluation 239

2. Questions an Evaluation Needs to Answer 240

3. How to Conduct an Evaluation 241

Whatâs Next? 253

10. Designing Distance Learning Programs 261

1. Overview of Distance Learning Programs 263

2. Deciding When and How to Use Distance Learning 266

3. Design Principles for Virtual and Remote Training Programs 269

Resources 277

About the Author 281

Index 283