Decision Modes in Complex Task Environments

By: Alina Riebschlager, Thomas Lubcke, Norbert Steigenberger, Heather Fiala

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Hardcover | 30 May 2017 | Edition Number 1

At a Glance

Hardcover
182 Pages

Dimensions(cm)
23.4 x 15.6 x 1.12

Hardcover

$571.75

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Despite intense research on decision-making in action, we still know little about when decision-makers rely on deliberate vs. intuitive decision-making in decision situations under complexity and uncertainty. Building on default-interventionist dual-processing theory, this book studies decision-making modes (deliberate vs. intuitive) in complex task environments contingent on perceived complexity, experience, and decision style preference. We find that relatively inexperienced decision-makers respond to increases in subjective complexity with an increase in deliberation and tend to follow their decision style preference. Experienced decision-makers are less guided by their decision preference and respond to increases in subjective complexity only minimally. This book contributes to a developing stream of research linking decision-making with intra-personal and environmental properties and fosters our understanding of the conditions under which decision-makers rely on intuitive vs. deliberate decision modes. In doing so, we go one step further towards a comprehensive theory of decision-making in action.

Industry Reviews

"This is a very insightful book on an important topic. The topics are well introduced in an easy-to-understand language, with adequate depth to both novices and experts in the field. I really like the Key Insights provided at the end of the chapters, as those are useful for easy reference. The text boxes inserted in the main text also provide good aids to navigating the book. The extensive reference lists at the end of the chapters provide good support for the contents of the chapters, and are very useful for researchers as a guide for further reading. Other books focus on decision making methods without providing insight and understanding of how decisions are actually made. This book does the opposite."
- Floris Goerlandt, Aalto University, Finland

"I consider this book as a valuable extension of the scientific and practical implementation of Standard Operational Proceedings (SOP), Bridges Resource Management, (BRM) and Human Factors issues, as it is focusing the human action, and the understanding of decision-making in a complex and stressful situation."
-Thore Hagman, International Director Swedish Sea Rescue Society, Sweden

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