Decision-making for Technology Executives

Using Multiple Perspectives to Improve Performance

By: Harold A. Linstone

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Hardcover | 30 April 1999

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Hardcover
340 Pages

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24.13 x 16.51 x 2.54

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This text is designed to help readers break away from the constraints of the technologist's "analytical/scientific" viewpoint and employ broader organizational and personal perspectives that strengthen their decision-making ability and leadership skills. The text shows the reader how to utilize this multiple perspective approach to problem-solving and systems development in real-world, outside the laboratory, situtations. Readers learn how this three-dimensional approach has been applied successfully to a wide spectrum of complex systems tasks, from system forecasting to technology assessment, from industrial catastrophes to facility sitting decisions, from corporate strategy to acquisition. Through case studies, the book explores improving technology and risk assessment, forecasting, and crisis management. It also looks at complex sociotechnical systems, technological risk management and planning.

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Foreword	p. xi
Preface	p. xvii
Acknowledgments	p. xviii
Contributors	p. xviii
Introduction	p. 1
References	p. 8
The Usual Perspective and Its Limitations	p. 11
The Problem-Solution View	p. 13
Optimization or the "Best" Solution Search	p. 15
Reductionism	p. 15
Reliance on Data and Models	p. 17
Quantification	p. 22
Objectivity	p. 24
Ignoring or Avoiding the Individual	p. 25
Perceptions of Time	p. 26
References	p. 29
Our Proposed Perspectives	p. 31
Introduction	p. 31
The Technical Perspective	p. 34
The Organizational Perspective	p. 36
The Personal Perspective	p. 41
T + O + P: Characteristics and Comparisons	p. 51
Integration of Perspectives	p. 59
Linkages and the Interactions of Perspectives	p. 61
Other Perspectives	p. 69
Acknowledgments	p. 71
References	p. 73
Illustrations from the Public Sector	p. 77
Military Technology	p. 77
Local Crisis: The Mount St. Helens Eruption (Clary)	p. 99
Denver International Airport (Szyliowicz and Goetz)	p. 103
Other Cultural Contexts	p. 106
Conclusion	p. 108
Acknowledgments	p. 109
References	p. 109
Illustrations from the Private Sector	p. 111
The Willamette Falls Hydroelectric Project (Hawke)	p. 111
Electronic System Market: Failure of a Strategy (Cook)	p. 120
Commercial Aircraft: The Wide-Body Trijets	p. 134
Trading: The Stock Market	p. 146
Conclusion	p. 148
Acknowledgments	p. 148
References	p. 148
Technology: Risk and Assessment	p. 149
Perspectives on Risk	p. 149
The Alaska Oil Spill	p. 151
The Bhopal Chemical Accident (Bowonder and Linstone)	p. 188
On the Nuclear Accidents	p. 200
Implications and Prospects	p. 205
Conclusion	p. 209
Acknowledgments	p. 209
References	p. 210
Technology: Forecasting and Planning	p. 215
The Discounting Dilemma	p. 215
Forecasting	p. 225
Planning	p. 232
Acknowledgments	p. 239
References	p. 239
Looking Ahead: Complexity Science, Chaos, and Multiple Perspectives	p. 243
Complex Adaptive Systems	p. 243
Limits on Forecasting	p. 245
Modeling	p. 248
Perspectives on Business Organizations	p. 251
Areas of Research	p. 255
Closing Comments	p. 260
References	p. 260
Guidelines for the User	p. 263
Seven Guidelines (Linstone and Meltsner)	p. 263
Sample Work Plan	p. 274
Coda	p. 275
Acknowledgments	p. 276
References	p. 276
Appendix	p. 277
Interaction Mapping: Digraphs	p. 277
Multiattribute/Multiparty Decision Structure	p. 280
Assumptional Analysis	p. 282
Delphi	p. 284
Additional Guidelines for O and P Development	p. 290
Basic Procedure	p. 290
On Interviewing	p. 291
Acknowledgments	p. 300
References	p. 300
About the Author	p. 303
Index	p. 305
Table of Contents provided by Syndetics. All Rights Reserved.

Decision-making for Technology Executives

Using Multiple Perspectives to Improve Performance

At a Glance

Hardcover

Shipping

How to return your order

Defective items

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