CONTENTS
Author’s Note...................................................... 11
Part 1.................................................................... 13
Introduction....................................................................... 15
The “Near Miss”: Making Sure Your Business Does Not Encounter A Near-Death Experience Like Mine........................................................................................... 19
Contextual Comparison: The Outline And Context In Which The Book Is To Be Read 31
Part 2.................................................................... 37
Checklist Item #1: Keeping Up the Scan: Your Organization’s Scan Is As Important As That In A Military Aircraft Cockpit............................................... 39
Checklist Item #2: Trust Your Instruments: Do You Even Realize That Your Organization Has Instruments?........................................................................ 51
Checklist Item #3: Automate Your Reaction:
The Art Of Saving Aircraft As Well As Your
Organization......................................................................... 67
Checklist Item #4: Trust Your Crew as SME Because Your Crew is Trusting You: Without Trust, All Relationships Are Doomed.......................................... 91
Figure 1. Engagement Model: The Model
To Implement Into Your Organization Today, To Get The Most Out Of Your Team 95
Team-Building Factor 1: “Followership”: Possibly An Unknown Term To You, But The Mainstay Of Every Military Crew............................................ 99
Team-Building Factor 2: The Cockpit Gradient: This Has The Potential Of
Crashing A Plane And Killing Your Board-room Team 106
Case Study into Uneven Cockpit Gradient: The B-52 Fairchild Crash 111
Building Trust: “The Three C’s”: How You Can Implement A Model To Build And Maintain Trust In Your Organization............................................. 115
Figure 2. Trust Model........................................ 116
Checklist Item #5: Safety Before Mission: The Code You Must Live And Die By To Thrive 147
Checklist Item #6: What is in Your Crew Bag?: Every Military Crew Has The Correct Equipment With Which To Fight And Win. Do You?........... 161
Checklist Item #7: The Crew Debrief: One Of
The Least-Used Tools To Give You Maximum Momentum 173
Part 3.................................................................. 185
Back On The Ground................................................. 187
Appendix........................................................... 191
