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Customer Experience

Name: Customer Experience
Brand: JAMES SELIGMAN
Price: 35.75 AUD

By: JAMES SELIGMAN

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Paperback | 28 August 2021

At a Glance

Paperback
480 Pages

Dimensions(cm)
21.59 x 13.97 x 2.46

Paperback

$35.75

or 4 interest-free payments of $8.94 with

Ships in 5 to 7 business days

A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.

Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.

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Metro postcodes:	$9.99	$14.95
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Rural postcodes:	$9.99	$14.95

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