Congress Online

Bridging the Gap Between Citizens and their Representatives

By: Dennis W. Johnson

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4 May 2004 | Edition Number 1

At a Glance

No. of Pages
258

Dimensions(cm)
22.86 x 15.24 x 1.6

RRP $263.00

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Years ago, cyber-promoters were claiming the Internet would reshape our democracy. Some aspects really have prospered, from moveon.org to political blogs to the IRS's highly usable website. However, as Congress Online points out, there's still a lot of work to be done. Getting useful information from a Congressperson's website is still nearly impossible, as is getting through to your representative with your concerns - by email, phone, fax, or letter. Many of the same technologies that are making communication easier are also helping Congress stay more cloistered. Dennis Johnson ventures behind the scenes to find out how the new technology is changing grassroots politics, issue advocacy, constituent service, and campaigns. Based on a large-scale joint research effort by the George Washington University, the Congressional Management Foundation, and Pew Charitable Trusts, Congress Online will be the definitive book on the communication revolution's effect on life inside the beltway.

Industry Reviews

"Dennis Johnson is a triple threat: a veteran of Capitol Hill, a thorough scholar and a clear writer. In Congress Online, he shows us the future of representative democracy. I consider it an indispensable tool for those who want to govern in the 21st Century.
." -- Paul Begala, CNN
"This is a balanced and creative analysis of the opportunities and challenges of Congress' use of new information technologies, particularly the Internet. Employing original data and extensive secondary research, the author distills 'best practices' which apply not only to Congress, but to anyone hoping to effectively use new technology in the political process."
-- Steve Frantzich, Professor, Department of Political Science, U.S. Naval Academy
"An information-age revolution in citizen expectations is running smack dab into the slow evolution of Congressional practices online. The future of democracy is in the balance. Congress Online presents an informed communications road map for those determined to ensure democratic legitimacy in the 21st century.
." -- Steven L. Clift, online strategist and publisher of Democracies Online
"Some on the Hill consider e-mail to be a bane, but we should consider it a boon. It's a powerful new link between the public and their representatives. There are ways to do it right and ways to do it wrong, and Congress Online shows the difference." -- U.S. Senator Patrick Leahy of Vermont, co-founder and co-chair of the Congressional Internet Caucus

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