Computer Supported Cooperative Work

Software Tools for Collaborative and Educational Sense-Making

By: Paul A. Kirschner (Editor), Simon J. Buckingham-Shum (Editor), Chad S. Carr (Editor)

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Paperback | 5 December 2002

At a Glance

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252 Pages

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23.5 x 15.88 x 1.91

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Computer Supported Argument Visualization is attracting attention across education, science, public policy and business. More than ever, we need sense-making tools to help negotiate understanding in the face of multi-stakeholder, ill-structured problems. In order to be effective, these tools must support human cognitive and discursive processes, and provide suitable representations, services and user interfaces. Visualizing Argumentation is written by practitioners and researchers for colleagues working in collaborative knowledge media, educational technology and organizational sense-making. It will also be of interest to theorists interested in software tools which embody different argumentation models. Particular emphasis is placed on the usability and effectiveness of tools in different contexts.
Among the key features are:
- Case studies covering educational, public policy, business and scientific argumentation
- Expanded, regularly updated resources on the companion website:
www.VisualizingArgumentation.info
"The old leadership idea of "vision" has been transformed in the face of wicked problems in the new organizational landscape. In this excellent book we find a comprehensive yet practical guide for using visual methods to collaborate in the construction of shared knowledge. This book is essential for managers and leaders seeking new ways of navigating complexity and chaos in the workplace."
(Charles J. Palus, Ph.D, Center for Creative Leadership, Greensboro, North Carolina, USA)

Industry Reviews

From the reviews:

"Clearly written and well organized in this edited book, the purpose of Argument Visualization is to enlighten human intellect by creating collective intellect through dialogues as well as by fostering sense-making learning ... . Indeed, this book presents its pioneer role in the CSCW research, and gives visions on the application of CSAV. The experiences from case studies in this book will be highly valuable for any reader who is interested in information technology, computer-in-education, psychology, HCl, knowledge management, computer engineering, or policy makers." (Jin Tan David Yang, Educational Technology and Society, Vol. 6 (3), 2003)

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The Authors	p. xxi
Foundations	p. 1
The Roots of Computer Supported Argument Visualization	p. 3
Excavating the Roots to CSAV	p. 3
Mapping the History of Argument Visualization	p. 4
From Prototypes to Sustained Work Practices?	p. 18
Conclusion	p. 19
References	p. 20
A Cognitive Framework for Cooperative Problem Solving with Argument Visualization	p. 25
Introduction	p. 25
Problem Solving, Reasoning and Argumentation	p. 27
Cognitive and Communicative Demands of Collaborative Problem Solving	p. 32
Representational and Communicative Features of CSAV Environments	p. 36
Acknowledgement	p. 44
References	p. 44
Applications	p. 49
Designing Argumentation Tools for Collaborative Learning	p. 51
Introduction	p. 51
Argumentation and Collaboration in CMC Systems	p. 51
The TC3 Environment	p. 57
Results	p. 63
Discussion and Conclusion	p. 68
Acknowledgements	p. 71
References	p. 71
Using Computer Supported Argument Visualization to Teach Legal Argumentation	p. 75
Legal Reasoning and the Process of Argumentation	p. 75
How do we Support the Development of Argumentation Skills?	p. 76
A Study of CSAV in Legal Education	p. 81
Conclusion and Future Research	p. 92
References	p. 94
Enhancing Deliberation Through Computer Supported Visualization	p. 97
Introduction	p. 97
What is Argument Visualization?	p. 98
Argument Visualization Versus Prose	p. 100
New Tools for Argument Visualization	p. 103
Enhancing Deliberation via Argument Visualization	p. 104
Argument Visualization in Critical Thinking Training	p. 104
Conclusion	p. 114
References	p. 115
Dialog Mapping: Reflections on an Industrial Strength Case Study	p. 117
Introduction	p. 117
IBIS: Issue-Based Information System	p. 117
Dialog Mapping	p. 122
Case Study: A Decade's Deployment in a Public Utility	p. 124
Introducing Dialog Mapping into a New Organization	p. 133
Conclusion and Future Directions	p. 134
References	p. 135
Fostering Collective Intelligence: Helping Groups Use Visualized Argumentation	p. 137
Introduction	p. 137
Background	p. 137
Principles of Facilitation	p. 139
Tools and Representations	p. 144
Examples in Practice	p. 150
Discussion and Conclusions	p. 161
Acknowledgements	p. 162
References	p. 162
Infrastructure for Navigating Interdisciplinary Debates: Critical Decisions for Representing Argumentation	p. 165
Differences Among Types of Debates	p. 165
What Level of Detail?	p. 166
Case Number One: Mapping Great Debates: Can Computers Think?	p. 167
Case Number Two: Genetically Modified Food	p. 179
Case Number Three: Consciousness Research	p. 181
Conclusion: Our Vision	p. 183
Acknowledgements	p. 183
References	p. 183
Visualizing Internetworked Argumentation	p. 185
Scholarly Publishing and Argumentation: Beyond Prose	p. 185
What's the Problem?	p. 186
The Discourse Ontology	p. 187
Making Claims Requires Mental Mapping	p. 191
Visual Construction of Argumentative Claims	p. 192
Analysis and Visualization of Claims Networks	p. 196
Conclusion	p. 202
Acknowledgements	p. 203
References	p. 203
Afterword	p. 205
Index	p. 209
Table of Contents provided by Publisher. All Rights Reserved.

Computer Supported Cooperative Work

Software Tools for Collaborative and Educational Sense-Making

At a Glance

Paperback

Industry Reviews

Shipping

How to return your order

Defective items

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