Communicating User Experience

Applying Local Strategies Research to Digital Media Design

By: Maaike Bouwmeester, Tabitha Hart, Bei Ju, James L. Leighter, Trudy Milburn (Editor)

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eText | 1 July 2015 | Edition Number 1

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Communicating User Experience: Applying Local Strategies Researchto Digital Media Design examines how Local Strategies Research (LSR) helps investigate user experiences with digital media. This edited collection uses case studies to examine the way we communicate in the digital age whether between individuals and digital interfaces (such those installed in cars), dyads via mobile phones and online interfaces, or members of a group through a video conference. Milburn and her contributors consider the cultural norms that both inform and are used during interaction to provide a useful methodology that shifts design (particularly HCI) research from a focus on emotional, subjective user experiences to the everyday practices involved in interacting with one another in and through digital devices and interfaces. Communicating User Experience will be a valuable resource for designers and scholars of communication and new media.

Industry Reviews

With the proliferation of digital experience—in our cars, public spaces, homes and offices—it's becoming increasingly important to understand how we interact with our devices and each other at a deeper level informed by both theory and observation. By exploring the intersections and gaps between UX design and practice and communication theory, Milburn et al provide insights that could ultimately enhance our digital lives.