Communicating Professionally

A How-To-Do-It Manual for Librarians

By: Catherine Sheldrick Ross, Kirsti Nilsen

Write A Review

Paperback | 24 June 2013 | Edition Number 3

At a Glance

Paperback
424 Pages

Dimensions(cm)
28.58 x 22.23 x 2.54

Paperback

$112.81

or 4 interest-free payments of $28.20 with

Ships in 5 to 7 business days

An updated and expanded version of the training guide Booklist called "one of the most valuable professional publications to come off the presses in a long time," the new third edition of Communicating Professionally is completely revised with new sections outlining the opportunities offered by contemporary communication media. With more resource information on cross-cultural communication, including new applications of communication principles and the latest research-based material on communication in general, this comprehensive manual covers

Fundamental skills such as listening, speaking, and writing
Reading others' nonverbal behavior
How to integrate skills, with tips for practicing
Sense-making, a theory of information as communication
Common interactions like speaking one-on-one, working in groups, and giving presentations
Training others in communication skills, including a special section on technology-based training

Shipping

	Standard Shipping	Express Shipping
Metro postcodes:	$9.99	$14.95
Regional postcodes:	$9.99	$14.95
Rural postcodes:	$9.99	$14.95

Orders over $79.00 qualify for free shipping.

How to return your order

At Booktopia, we offer hassle-free returns in accordance with our returns policy. If you wish to return an item, please get in touch with Booktopia Customer Care.

Additional postage charges may be applicable.