Collins Hotel and Hospitality English

A1-A2

Author: Mike Seymour

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At a Glance

Audio CD
160 Pages

Dimensions(cm)
16.0 x 22.3 x 3.5

Published: 5th January 2012

Audio CD

$40.75

or 4 interest-free payments of $10.19 with

Ships in 10 to 15 business days

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

*24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.

*4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.

*The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.

*The online audio provides valuable listening practice to accompany each unit.

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