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Close Calls

Managing Risk and Resilience in Airline Flight Safety

By: C. Macrae

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Paperback | 7 March 2014

At a Glance

Paperback
240 Pages

Dimensions(cm)
21.59 x 14.0 x 1.3

Paperback

$219.00

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Drawing on extensive and detailed fieldwork within airlines-an industry that pioneered near-miss analysis- this book develops a clear set of practical implications and theoretical propositions regarding how all organizations can learn from 'near-miss' events and better manage risk and resilience.

Industry Reviews

"Carl Macrae's Close Calls: Managing Risk and Resilience in Airline Flight Safety is an intimate account of this learning process, broadly framed in relation to the 'High Reliability Organisations' literature. ... Macrae's collated insights constitute an important window into what it means to be working at the frontiers of organisational safety. ... Through his work, safety scholars and risk managers of all types stand to learn from aviation's battle-hardened practices." (John Downer, LSE Review of Books, blogs.lse.ac.uk, May, 2017)

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