Client-Consultant Collaboration

Introduction. Anthony F. Buono, Bentley University and Flemming Poulfelt, Copenhagen Business School.; PART I: THE CLIENT-CONSULTANT RELATIONSHIP. Clients' Different Moves in Managing the Client-Consultant Relationship, Mirela Schwarz, University of Southampton and Timothy Clark, University of Durham. Inside the Client-Consultant Relationship: Consulting as Complex Processes of Relating, Stephen Billing, Exponential Consulting LTD. Systemic Concepts of Intervention, Michael Mohe, University of Oldenburg and David Seidl, University of Zurich.; PART II: CHANGE CAPACITY IN CONSULTING. Enhancing Change Capacity: Client-Consultant Collaboration in Creating a Foundation for Emergent Change, Kenneth W. Kerber, Kerber and Associates & Anthony F. Buono, Bentley University. The Experience of being Changed through Consulting, Catherine Palmer-Woodward, University of Hertfordshire/Arturo Consulting and Don MacLean, University of Glasgow Business School. Creating World Class OD through Collaboration: Blending the Roles of Internal Corporate Consulting and the University, Therese Yaeger, Benedictine University, Philip Anderson, JohnsonDiversity Inc., Peter Sorensen, Benedictine University and Ghazala Ovaice, Abbott.; PART III: INCREASING THE EFFECTIVENESS OF CLIENT-CONSULTANT COOPERATION. Sharing Across Boundaries: The Dual Role of Being Both a Consultant and a Client, Susan L. Sweem, Benedictine University. Challenge as an Outsider - Know as an Insider: Client Experiences of Collaboration with Consultants, Irene Skovgaard Smith, Copenhagen Business School. The Need for Management Advisory Services: A Consequence of Institutionalization, Organization, and Trust, Staffan Furusten, Stockholm School of Economics and Andreas Werr, Stockholm School of Economics.; PART IV: TRUST AND POWER IN CONSULTING. Mapping the Client's Political Terrain: A Model of Analysis for Consultants, Alberto Zanzi, Suffolk University and Susan M. Adams, Bentley University. Power Bases and Power Use in Consultancy, Ben Emans, University of Groningen, Astrid Boogers - van Griethuijsen, University of Groningen, and Janka Stoker, University of Groningen. You Can't Improvise on Nothin": Attaining Trust in the Client-Consultant Relationship, Lovisa Naslund, Stockholm School of Economics. About the Authors.